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Koolfever Cooling Gel Adult 12s

Selling Price
RM 27.90
Discounted Price
RM 26.23
6%
Shipping information
Shipping Method

Courier Service

Shipping Rate Notice by Location
  • West Malaysia

    RM 6.00 for up to 1 kg 
    RM 1.50 for each additional 1 kg

  • Sabah

    No Shipping

  • Sarawak

    No Shipping

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 6.00
  • Sarawak No Shipping
  • Sabah No Shipping
  • Shipping Exclusion
    Shipping Exclusion
    East Malaysia
    • Unavailable for the Whole Area
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Free shipping when purchasing over RM  80

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1369359
Weight (kg) 0.5 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service
Brand Advent Medical

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Description

KOOLFEVER Adult absorbs and disperses heat effectively. It can be used immediately when any of your family members becomes feverish. The sheet is perfectly sized to fit an adult’s forehead and will not be displaced even if he or she turns in bed. The crisp and cool effect will last for about 8 hours per sheet.

Features & Benefits

1) Anti-slip
KOOLFEVER is a soft gel made up of 80% moisture, so it is effective in lowering body temperature. Also, the soft and bouncy nature of the gel means that it attaches firmly to the skin and does not easily peel off.

2) Gentle on the skin
KOOLFEVER has been formulated to contain only ingredients that are commonly used in cosmetics and personal hygiene products. Furthermore, it is also pH neutral to the skin, making it gentle on skin and unlikely to cause any skin irritation.

How to Use

1) Remove transparent film and tightly affix the gel cooling surface to desired area (for example forehead/ neck/ underarm).

2) If necessary, cut KOOLFEVER to a suitable size with scissors.

3) For efficacy and hygiene, use KOOLFEVER only once

Other Uses of Koolfever
1. For sleepless nights/ sultry nights

2. For headache

3. For toothache

4. For sprains and bruises

5. For hot days

6. For flushed skin after sports

Cautious

1) Do not use on irritated or injured skin. If any irritation such as swelling, rashes, etc. occurs during or after application, discontinue use and see a dermatologist.

2) Does not stick if the skin is perspiring or it comes in contact with hair or eyebrows.

3) Use under supervision of parents when used on babies or children to keep them from eating or placing the products over their mouths or nostrils.

4) KOOLFEVER is not a drug, if fever persists, see a doctor.

Other Information

FAQ:
Q01. How is KOOLFEVER for Adults different to KOOLFEVER for children?

A01. The size of the sheet is slightly larger than the product for children. Also, KOOLFEVER for adults contains more menthol to assist in the cooling of the skin.

Q02. Is it okay for people with atopic dermatitis to use the product?

A02. This product has been designed for users with normal skin. Please avoid using KOOLFEVER if you have a skin condition.
Q03. How should I remove the gel when it gets stuck on clothing or underwear?

A03. First, remove as much as possible by hand. The remainder can be removed by washing as normal, either by hand or in a washing machine.
Please note that the adhesiveness differs for different types of clothing:

Highly adhesive to: Cotton, polyester, acetate, acrylic blankets
Slightly adhesive to: Flannel, cotton towels
Will stain: Silk
Q04. Why does it peel off straight away?

A04. The sheet will not attach well if the skin is wet or greasy. When this happens, try wiping the skin a clean towel first before re-attaching the sheet.

Also, with small children, one whole sheet can be too large for the forehead, and this will make it more likely to peel off. In this case, please cut the sheet to a suitable size before attaching the sheet.



All our products are original products. Please buy with confidence.

Seller Information

Seller Information
Seller BIG CARE MART
Ship-From Address Cheras, Selangor
Return/Exchange Address Cheras, Selangor
Notice on Return/Exchange Return and exchange policy
If wrong items or defective items being delivered, we will gladly accept returns of packages on the following conditions:
Reported within 3 days from the date of receipt
Goods' labels, serial number and security mark is able to be checked
If the wrong item is being sent by us, we need to collect the whole set of the package together with the original invoice, courier slips and any other relevant documents for our inspection purpose
Replacement will only be issued if the products being returned are not used or altered, in the same condition you received it and in the original box and / or packaging. Delivery costs of any return will be borne by you. Returns must be sent back to us only via reliable and traceable shipping methods. We will not be responsible for refunding any untraceable returned item.
Please contact us and send proof of picture to our email bigcaremart@gmail.com upon receipt of defective or wrongly sent items. You have to include the following details in the email:
Order no:
Contact no:
Product to return or exchange:
Reason for return or exchange:
Refunds generally take 7 days, however may take up to 14 days to complete during peak times. We will NOT accept returns of items with obvious signs of use.
Once we receive your request for return or exchange, we will perform the necessary inspection. Once the claim is proven and validated, your refund/replacement will be processed and we shall contact you to arrange the refund/replacement.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.