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Kelvin Gems Sweet Heart Pendant Necklace

Selling Price
RM 198.00
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Sold by Kelvin Gems

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Packaging: Premium Box

This product is packed in our high-quality velvet hard-cover box that holds jewellery well in place and is safe for shipping.


Bonus 1: Free Surprise Gift Box


Adding to the sweet thrill of receiving, is an exquisitely crafted gift box that impresses at every sight as it presents your delightful gift in just the perfect setting. It goes on to serve as a little treasure trove that welcomes more precious keepsakes in its happy little embrace - this box of delights...


Bonus 2: Free Lifetime Warranty


This purchase is entitled 3 months international product warranty from the date of purchase. We will also clean and polish your jewellery free of charge. Please keep your receipts for warranty.


Bonus 3: 
1-Year International Warranty for product MADE WITH SWAROVSKI GEMS

  • All product MADE WITH SWAROVSKI GEMS sold by Kelvin Gems is accompanied with International Warranty Certificate.
  • For defect in workmanship material found within one year after the date of purchase from Kelvin Gems, we will repair or replace the defective part or item.
  • Defects resulting from normal wear and tear, abuse, misuse, accident, negligence of attempted repairs are excluded from this warranty. Kelvin Gems is at its absolute discretion, and will access each request on a case by case basis.


Bonus 4: Free Delivery


Free shipping nationwide (East & West Malaysia).


Love shape Earrings Made With SWAROVSKI Zirconia, a premium quality gift perfect for ladies to express your love.

"Heart to heart, you are like the sunlight, without you I couldn't see. Let me whisper in your ear that I love you." 


Care Instruction for Sterling Silver Jewellery


With proper care, your fine quality Sterling Silver will last a lifetime. To minimize scratches and other damage, store your silver jewelry either in a cloth pouch or in a separate compartment in your jewelry box. Avoid exposing your silver to household chemicals when cleaning with bleach or ammonia, or when swimming in chlorinated water, as these chemicals can damage silver.

   



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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 332416
Weight (KG) 0.003 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable Not Applicable (Non-GST seller)
After Sale Service
Brand None

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        Exchange & Return Policy

        Seller's Information

        Seller Kelvin Gems
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        Return/Exchange address
        Notice on Return/exchange -

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

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        Kelvin Gems Sweet Heart Pendant Necklace

        Qty: 1
        Total (GST included)
        Continue Shopping
        Checkout Now