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Jawbone Up 24 Fitness Tracker Small - Persimmon

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 958280
Weight (kg) 1 kg Country of Origin N/A
Shipping Method

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GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
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Track your activity and sleep easy with the UP24™ band. Wake up feeling refreshed with Smart Alarm™, or receive an Idle Alert™—a gentle vibration at the wrist—when you've been sitting too long. UP24 is your friend-in-fitness—wherever you go, 24 hours a day.

With Activity Tracking, Sleep Tracking and Smart Coach

Features Highlights
Activity Tracking
The simplest way to track your steps, exercise and overall calories burned throughout the day. Knowing this is the first step to get more active and stay motivated

Sleep Tracking
Easily track hours slept and quality of sleep. Smart Coach learns your habits and gives you personalized suggestions to help you get to bed on time. Smart Alarm™ silently wakes you up at the optimal moment in your sleep cycle—so you feel refreshed

Smart Coach
Forget basic step counts and canned advice. With UP24™, Smart Coach gives you the motivation and personalized insights you need to reach your goals, no matter where your day takes you.

IN THE BOX
UP24 Band
Quick Start Guide
USB Charging Cable
MATERIALS & CARE
Band: hypoallergenic TPU rubber
Cap: TR-90 Nylon, plated in nickel
Splash-resistant, but do not submerge
Avoid excessive bending
UP24 BAND DIMENSIONS & WEIGHT
Small
52 mm W × 35 mm H (inner)
66 mm W × 50 mm H (outer)
19 g
Medium
63 mm W × 40 mm H (inner)
76 mm W × 54 mm H (outer)
22 g
Large
69 mm W × 43 mm H (inner)
81 mm W × 56 mm H (outer)
23 g
POWER & BATTERY
Battery Life: Up to 14 days with the latest firmware. Download the firmware update »
32mAh Lithium-ion polymer battery
Charge time approximately 80 minutes via USB charging cable
SENSOR & INTERFACE
Bluetooth® 4.0 BTLE
Tri-axis accelerometer
Two single color LEDs and vibrating motor indicates power, charge states and current status

UP24 FAQ
WHAT IS UP? WHAT DOES IT DO?

Band + App + You = The Up System

The UP® system takes a holistic approach to a healthy lifestyle. The UP24™ band tracks your movement and sleep in the background. The app displays your data, lets you add things like meals and mood, and delivers insights that keep you moving forward.

HOW DOES UP24 TRACK MY MOVEMENT AND SLEEP?

The UP24™ band uses a precision motion sensor and powerful algorithms to passively track and quantify your steps, distance, calories, active time, and idle time. The UP® App then calculates calories burned based on your age, gender, height and weight, along with activity intensity and duration. UP24 uses actigraphy to track your sleep, monitoring your micro-movements to determine whether you are awake or asleep.

WILL IT WORK IF I CYCLE, DO YOGA, OR OTHER NON-STEP-BASED WORKOUTS?

The UP® App allows you to log the duration and effort level of a variety of different workouts, so you get credit and estimated caloric burn for non-step-based activities. Additionally, the UP24™ band has a Stopwatch mode that lets you "tag" the start and end of your activity. Once you've synced your band, you can enter the details of your workout.

HOW DOES UP® TRACK WHAT I EAT, AND WHERE DO THE NUTRITION GUIDELINES COME FROM?

We've made tracking what you eat or drink quick and easy, with the flexibility to go as deep as you want. This can be as simple as using a photo of your meal, or using the in app barcode scanner to capture all of the information in a nutrition label.

WHAT IS A SMART ALARM™ AND HOW DOES IT WORK?

The Smart Alarm is a great way to wake up feeling refreshed. Set up to four alarms, and UP24™ analyzes your sleep cycle to wake you with a gentle vibration, at the most ideal time within a 10, 20 or 30-minute window or an exact time you specify

WHAT IS AN IDLE ALERT AND HOW DOES IT WORK?

The Idle Alert is a great way to remind you to get up and move. You can set an Idle Alert within the app, so the band will gently vibrate if you've been inactive for a period of time.

IS IT WATER RESISTANT? CAN I WEAR IT SWIMMING?

Your band is rain, splash, sweat, and shower-resistant, but you should remove it before swimming, surfing, or exposing to other extreme conditions and activities like saunas and steam rooms. Do not submerge your band in liquids, including hot tubs or baths, at any time.

HOW LONG DOES THE BATTERY LAST? HOW DO I CHARGE IT?

Get up to 14 days of UP24™ battery life. The band comes with a USB charging cable. To charge your UP24™ band, remove it from the wrist, remove the cap on the end of the band and connect the band to the charging cable.

HOW SHOULD I TAKE OFF/PUT ON MY BAND?

Bend your band just enough to take it off and put it on, one end at a time. Avoid excessive stretching and twisting, and take extra care when syncing or removing clothing.

WHICH WRIST SHOULD I WEAR IT ON?

We've found wearing the UP24™ on your non-dominant hand delivers the most accurate results, but either wrist will work.

WHAT IS THE BAND MADE OF?

The UP24™ wristband is encased in medical-grade, hypoallergenic rubber. It is smooth, flexible and completely latex-free. The cap is made of Nickel and TR-90 Nylon. Inside, the band contains sophisticated technology — a processing core, battery, vibration motor, sensors and memory — so treat your band with care and avoid unnecessary bending.

HOW DO I CLEAN MY BAND?

Clean the exterior of your band with isopropyl alcohol or alcohol-based sanitizer applied to a cloth or cotton swab.

HOW DOES THE UP® APP SYNC WITH MY BAND?

The UP24™ band was designed to wirelessly sync your data using Bluetooth® Smart.

WHAT DEVICES ARE COMPATIBLE WITH UP?

Check out the current UP device compatibility list.

HOW DO I GET THE APP?

The UP® App is available for free in the App Store and Google Play.

WHAT DATA IS STORED ON THE BAND, IN THE APP, OR ON MY PHONE? WHAT IF I WANT TO DELETE MY DATA?

Your band will store up to nine months of movement and sleep data. You can delete any activity or sleep tracked in the band via the Help screen in the app. Performing a hard reset of the band will also erase all data from your band. Once synced, your data is stored in the Cloud so you can access your data anywhere, though the app will cache your most recent data to improve performance.

IS UP CONNECTED TO FACEBOOK OR TWITTER? CAN I SHARE MY UP DATA THROUGH MY EXISTING SOCIAL NETWORKS?

The UP® App allows you to share your experience in a number of fun ways. You can post your move, sleep, eat summaries through Facebook and Twitter. You can share your favorite insights with people via text, email, or Facebook. And through the UP App, you can even create a team with your friends and family so you can share your progress, challenge each other, and cheer each other on. You can connect with friends who use UP through your address book, Facebook and Twitter contacts, or by email lookup. You can also choose what information is shared with them within the UP App. Only your name and profile image are publicly searchable in the UP® directory.

HOW DOES JAWBONE PROTECT MY PRIVACY?

Jawbone believes your data belongs to you. We take the responsibility of protecting your data and privacy seriously. You must accept a friend request in order for any of your data to be shared, and you can also choose what information is shared. You can read more about our data privacy policy.

Seller Information

Seller Information
Seller Oribags
Ship-From Address Shah Alam, Selangor
Return/Exchange Address Shah Alam, Selangor
Notice on Return/Exchange -

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
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For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

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