• New

iSPRING Golden Crystal Collagen Eye Mask 3 Pairs

Selling Price
RM 6.51
Original Price
RM 9.90
Discount Rate
34% OFF
  • GST included
+-

Sold by TouchPoint

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iSPRING Golden Crystal Collagen Eye Mask 3 Pairs


Seamless instant firming moisturizer translucent white Wrinkle Treatment





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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 1309807
Weight (KG) 0.003 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable SR 6%
After Sale Service
Brand None

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        Exchange & Return Policy

        Seller's Information

        Seller TouchPoint
        Shipping from
        Return/Exchange address
        Notice on Return/exchange 1. When you receive your shipment, please open and inspect merchandise on the same day as delivered. Try on any wearable item(s) and if there are issues please contact us immediately.
        2. If the item(s) arrived are damaged or faulty, customer is required to call TouchPoint Support Centre at 03–80905068 EXT 557 or email directly at 11touchpoint@gmail.com within twenty (24) hours upon receiving the item(s). Please include the order number, email address, problem in all correspondence and a picture of damaged or faulty item(s) as a proof.
        3. The following item(s) are ONLY returnable if they are in their unopened, original packaging. Item(s) must not have been worn, used or altered in any way.
        4. If you attempt to return an item(s), which is not returnable, the item(s) will be shipped back to you, and you will be charged the cost of shipping for sending it back.
        5. Returns must be sent back to us only via reliable and traceable shipping methods. You are responsible for the return shipping costs. TouchPoint will not be responsible for refunding an untraceable packaged item(s). Refunds are for the cost of merchandise only. TouchPoint does not refund shipping and handling charges.
        6. Refunds generally take 7 days, however may take up to 30 days to complete during peak times. We will NOT accept returns of item(s) with obvious signs of use. If you return item(s) in used condition, you will be responsible for the cost to have them shipped back to you.
        7. If you are unavailable to received the items at the intended address, you are required to liaise directly with the appointed courier agent as stated in the “attempt card” dropped by the agent and to rearrange for re-delivery within three (3) business days from the date of attempted delivery.
        8. All charges for second and subsequent delivery attempts due to unsuccessful delivery by the courier agent will be borne by customer.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

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        iSPRING Golden Crystal Collagen Eye Mask 3 Pairs

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        Order Summary

        iSPRING Golden Crystal Collagen Eye Mask 3 Pairs

        Qty: 1
        Total (GST included)
        Continue Shopping
        Checkout Now