Store’s Best Items
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DAYI45 Home / Office Electronic Safety Box 45cm (Pre-order)
RM 779.00
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YD-8113 Unit Portable Electronic Car Tyre Air Pump
RM 199.00
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HOT!! HG35 Children Football Tables Board Games
RM 84.55
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SY8802 Multifunctional Foot Massage(Gold)
RM 299.00
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V300 Ultra-light Portable Folding Umbrella Baby Stroller
RM 170.05
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Aardman HY1408 Fashion Unisex Multifunctional Mummy Bagpack
RM 199.00
Basic Information of Product
| Product Status/Sales Type | New | Product No. | 1360974 | Weight (kg) | 1 kg | Country of Origin | N/A |
|---|---|---|---|
| Shipping Method |
Courier Service |
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| GST Applicable | SR 6% | ||
| Tax Invoice | Yes (available in My Page) | ||
| After Sale Service | |||
11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.
ReportgoFor order related and other issues, kindly click on E-mail Enquiry here.
E-mail Enquiry
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In this day and age, we are becoming increasingly dependent on portable electronic devices such as smartphones and tablets. These devices however run on batteries that eventually run out with use. Now, you need not worry about running out of power when you’re on the move; with the Infinite Ultra Slim Power Bank SL4 4000mA号， you can stay connected and enjoy your digital devices throughout the day! Built-in battery: capacity 4000mAh/3.7V A product polymer battery Appearance Material: Plastic + UV Input power: 5V 1000mA Output power: 5V 1000mA Charging time: 4-5 hours Can be recycled more than 500 times Size: 120*67*9mm Weight: 90g Applies to:mobile phones, MP3 MP4 player, digital camera, etc. Packing Specification: 40pcs / box Volume: 38 * 32 * 20cm Product Certification: CE FCC ROHS certified OEM, ODM custom processing 产品展示（product display）
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Seller Information
| Seller | Cre8tive9 |
|---|---|
| Ship-From Address | Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur |
| Return/Exchange Address | Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur |
| Notice on Return/Exchange | In the event of defects covered by this warranty arising during the warranty period, the buyers is offered a (24 hours) Return Policy which must immediately contact us within 24 hours after item has been received and full set of the return items must still be in the same condition as we previously shipped out. The shipping fee should at the expenses of the buyers be sent to us and after exchange it shall be free of charge when shipped out by us. In the event of warranty items occurred after our 24 hours Return Policy, items shall be assumed as under warranty, service, repair or return items. Extra charges will be imposed to the buyers for changing the item spare part (if necessary). In additional, charges of RM 10 to be paid by buyers for handling, shipping and others fee which are not refundable in any cases. All items send back for warranty, repair or service, buyers should write down the problem on a piece of paper and enclosed with full name, shipping address and other necessary details. Buyers will have to wait at least seven (7) working days or within three (3) weeks to get back the fixed item or else we shall inform buyers with further information. No returns shall be accepted without prior authorization by us. Customers shall be fully responsible for the return package to be safely arrived to us. |
Return / Exchange Policy
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Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
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Return
- Request for return within 7 calendar days following delivery date.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller approves return and return is completed.
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Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
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How to Request for Cancellation/Return/Exchange
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. -
You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. -
You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
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Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
- As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
- As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.