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(Import) New Samsung Galaxy S5 4G LTE White - Free case + Screen Protector + Dual Port Car Charger

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 792505
Weight (kg) 0.3 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service • Warranty by MYSALES.MY
• 1-Year Warranty From Date of Receipt.
• For Warranty Claims:
• STEP 1: Email MYSALES.MY at sales@mysales.my and provide the following details:
- Name
- Contact number
- Delivery address
- Attached photo / video of faulty product
• STEP 2: Upon confirmation, a mailing address will be provided.
• STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to MYSALES.MY . Delivery costs to be covered by customer.
• MYSALES.MY will cover delivery costs of replacement or repaired product to customer.
• Warranty claims which do not fulfil the steps above will not be processed due to missing information
Brand Samsung
Storage Capacity 16GB

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Fine Print
  • You will receive your product(s) within 7 days from date of purchase.

PRODUCT SPECIFICATION and KEY FEATURES:

Introduction

The Samsung Galaxy S5 is official - and it's not what we expected. Rumors got a few details right, but not the whole picture, obviously. After so many updates and sequels to the S4, it's perhaps not all that surprising that the S5 feels like a small step forward.

Samsung Galaxy S5 at a glance:

  • Form factor: Water-resistant bar phone, IP67 certification
  • General: 2G, 3G and 4G LTE connectivity
  • Dimensions: 142 x 72.5 x 8.1mm, 145 g
  • Display: 5.1" 16M-color Super AMOLED HD capacitive touchscreen with a resolution of 1920 x 1080 pixels (431ppi)
  • Chipset: Snapdragon 801 MSM8974-AC
  • CPU: 2.5GHz Krait 400
  • GPU: Adreno 330
  • RAM: 2GB
  • OS: Android 4.4.2 (KitKat)
  • Memory: 16/32GB storage, microSD card slot
  • Still camera: 16 megapixel auto-focus camera
  • Video camera: UHD (2160p) video recording
  • Connectivity: Wi-Fi a/b/g/n/ac, Wi-Fi hotspot, Bluetooth 4.0, microUSB 3.0 with MHL, GPS receiver with A-GPS and GLONASS, 3.5mm audio jack, NFC, Infrared port
  • Battery: 2800mAh
  • Heart rate monitor
  • Fingerprint scanner
  • Additional sensors: humidity sensor, temperature sensor

The screen grew up only a bit and it kept the 1080p resolution rather than going to QHD.

The camera does, however, record UHD video - Samsung's initial information was for 1080p, but we can now confirm it's really 4K UHD (2160p).

Samsung does maintain the clockspeed advantage with a rare Snapdragon 800 chipset and while the fingerprint scanner was no surprise, the heart rate monitor certainly is.

TouchWiz was a bit of a surprise too. We got pumped up for a brand new flat version of Samsung's custom UI, but the reality is closer to what we saw on the new Galaxy Pro tablets.

The back of the device is a new iteration of Samsung's leather-like plastic, with what looks like perforated holes. It only looks like it though, the Galaxy S5 is IP67 certified - we don't expect to see a Galaxy S5 Active.


Seller Information

Seller Information
Seller Mysales.my
Ship-From Address PETALING JAYA, SELANGOR
Return/Exchange Address PETALING JAYA, SELANGOR
Notice on Return/Exchange • Warranty by MYSALES.MY
• 1-Year Warranty From Date of Receipt.
• For Warranty Claims:
• STEP 1: Email MYSALES.MY at sales@mysales.my and provide the following details:
- Name
- Contact number
- Delivery address
- Attached photo / video of faulty product
• STEP 2: Upon confirmation, a mailing address will be provided.
• STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to MYSALES.MY . Delivery costs to be covered by customer.
• MYSALES.MY will cover delivery costs of replacement or repaired product to customer.
• Warranty claims which do not fulfil the steps above will not be processed due to missing information

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

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