HTC Desire 816G Blue 8GB (Official HTC Warranty)

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  • 0% Installment Plan
Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 0 for up to 3 kg 
    RM 1.30 for each additional 1 kg

  • Sabah

    RM 3.00 for up to 1 kg 
    RM 11.00 for each additional 1 kg

  • Sarawak

    RM 3.00 for up to 1 kg 
    RM 11.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

  • West Malaysia RM 0
  • Sarawak RM 3.00
  • Sabah RM 3.00

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 370367
Weight (kg) 0.5 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service Delivery Within 2-4 Business Days.

(1 Year Manufacturer Warranty)
Brand HTC

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.


For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry

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The HTC Desire 816 has a distinctive design which uses premium materials for a great look and feel. There is a large 5.5” display provided and an impressive 13MP camera. So you have the ability to great photos and then view them on an impressive screen. If you like listening to music, or watching film you will enjoy the benefit of having dual front-facing speakers with HTC Boomsound for superior audio.

With a design which resembles the previous HTC One, but adds more colour the HTC Desire 816 is a phone to been seen with. It is easy to hold in your hand due to the curved edges and the buttons can be accessed quickly due to there sensible layout.

There is now a drive for ever increasingly impressive cameras being included within Smartphones. The Desire 816 is no exception as HTC has included a 13 Mega Pixel camera which benefits from the HTC Zoe experience. Bringing your photos to life so browsing through them is more rewarding and enjoyable. You will be able to do editing of your photos anywhere with just your phone. If you are one of these people who like to take a selfie, then you will like the inclusion of a 5 Mega Pixel front-facing camera. It also lets you shoot high definition videos of yourself.

The large 5.5” display provides stunning visuals and is ideal for showing of your photos, browsing the web. It also works well with films which also benefit from the dual front-facing speakers which have HTC Boomsound for an enhanced audio experience.

With 4G LTE compatibility you will be able to browse the web quicker than you ever thought possible (depending on availability). There will be no more waiting for downloads or for a page to load. The inclusion of a microSD slot enables you to increase your media storage with it being possible to use up to 64GB cards. So you can store more music, films and photos.


  • Sim : Dual Sim
  • Cpu : Quad-Core 1.6 GHz Cortex-A7
  • Os Version : Android OS, v4.4.2 (KitKat)
  • Ram : 1.5 GB RAM
  • Internal 8GB
  • Processor : 1.6 GHz Qualcomm Snapdragon 400, Quad Core
  • Primary : 13MP
  • Secondary : 5MP

In The Box:
  • 1 x HTC  Desire 816 
  • 1 x Charger
  • 1 x Battery
  • 1 x User Manual

Seller Information

Seller Information
Ship-From Address Shah Alam, Selangor
Return/Exchange Address Shah Alam, Selangor
Notice on Return/Exchange You may return your order or items for any of the following reasons:

1) You received a damaged item from the courier
2) You have proof of purchase (order number, delivery note, bank statement).
3) The goods must be in an 'as new' condition and return in the ORIGINAL, undamaged packaging along with the accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
4) The product must not have been used or installed or had any data inputted.
5) All sealed items must not be opened. In case you have opened the seal, please refer for assistance to the relevant service center indicated on the warranty information.

Please note that for hygienic and logistical reasons, some items are not returnable. If your return meets all the requirements above and you wish to proceed with the return, please include the return slip in the parcel and send the item through Pos Laju (other courier service are also accepted) to: Returns Department
No 6, Jalan Pahat 16/8A,
Section 16, 40200 Shah Alam, Selangor.

Please keep the Tracking Number for the parcel provided by Poslaju (or other courier tracking number) to monitor your shipment to us.

We will conduct an evaluation within two (2) business days of receiving your returned items, you will receive an sms and email once the returned item is received at the warehouse.

If your return is valid, we will process your refund or replacement, based on what you have indicated in the return form.

If your return is not valid, we will notify you and send the item back to you. We will not reimburse your courier charges.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.


  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
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