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HP x2 10-p020tu Notebook

Free McAfee, Free Backpack

Selling Price
RM 1,599.00
  • GST included
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Sold by HP Official Store

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Operating system
Windows 10 Home 64
Processor family
Intel® Atom™ processor
Processor
Intel® Atom™ x5-Z8350 (1.44 GHz, up to 1.92 GHz, 2 MB cache, 4 cores)
MDA key selling point
Windows 10 Home 64
Security management
Trusted Platform Module (TPM) support
Memory, standard
2 GB DDR3L-1600 SDRAM (onboard)
Hard drive description
500 GB 5400 rpm SATA
Hard drive (2nd)
32 GB eMMC
Graphics
Integrated
Graphics
Intel® HD Graphics 400
Ports
1 micro HDMI; 1 headphone/microphone combo; 1 USB 3.1; 1 USB 2.0 Type-C™
Expansion slots
1 microSD media card reader
Webcam
HP TrueVision HD Camera with integrated digital microphone; HP Wide Vision 5 MP Camera (rear) with integrated digital microphone
Audio features
DTS Studio Sound™; Dual speakers
Pointing device
HP Imagepad with multi-touch gesture support
Keyboard
91% size island-style keyboard
Sensors
Accelerometer; Gyroscope; eCompass
Wireless
Intel® 802.11ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo (Miracast compatible)
Power supply type
45 W AC power adapter
Battery type
2-cell, 32.5 Wh Li-ion
Energy efficiency
ENERGY STAR® certified; EPEAT® Silver registered
Product color
Cardinal red
Minimum dimensions (W x D x H)
26.5 x 17 x 0.92 cm (tablet); 26.5 x 17 x 1.62 cm (tablet and base) (Dimensions vary by configuration)
Weight
0.58 kg (tablet); 1.09 kg (tablet and base)
Software included
  • McAfee LiveSafe™
Pre-installed software
User Guide documentation; Dropbox
Warranty
1-year limited parts and labour

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 36806559
Weight (KG) 1.1 kg Country of Origin N/A
Shipping Method Direct Shipping by Seller
GST Applicable SR 6%
After Sale Service Call 1800 88 8588 for technical service.
Brand Hewlett Packard

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        Exchange & Return Policy

        Seller's Information

        Seller HP Official Store
        Shipping from
        Return/Exchange address
        Notice on Return/exchange Should the product fail to function in the manner set out in the limited warranty statement referred to in HP's Terms and Conditions, the product may be returned within 14 days of delivery or such other period as may be stated in the limited warranty statement. For the avoidance of doubt, product returns are strictly in respect of HP branded products only.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

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