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HP Pavilion x2 - 10-j010tu (Moonstone Gray) + Office 365 Personal + FREE McAfee Internet Security

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1292477
Weight (kg) 0.92 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service talk2us@clickasia.my
Brand Hewlett Packard

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Product Highlights

Ultra-portable and incredibly affordable, the HP Pavilion x2 transforms from a tablet to a notebook in a snap. With the power of Windows 8.1 you need for work, and the tablet you want to stay entertained, it goes with you everywhere at a price that's just right.

 

2-in-1

With a detachable keyboard and a built-in cover that adjusts your tablet’s viewing angle, the HP Pavilion x2 will keep you entertained and on the go. A truly talented tablet that transitions seamlessly between a tablet and a notebook, as playful on the go as it is productive at work.

Fully productive Windows PC

Office 365 Personal 1-year subscription

Long battery life

With a battery that lasts up to 11.45 hours, the HP Pavilion x2 has serious staying power that takes you from work to play without missing a beat.

High performance

  • Quad core Intel® processor

IPS Touchscreen

  • Navigate with ease on a 10-inch diagonal anti-glare touchscreen display

Active stylus

  • Enjoy better accuracy with the active stylus

Choose your color

  • Take your pick of colors for style that matches you

Ultra-portable design

  • Easily take this thin and light PC from room to room or on the road.

Keyboard for built-in comfort

  • Type comfortably with tactility of a real keyboard.

Adjustable stand

  • Adjustable stand optimized for most common viewing angles.

Fanless design

  • Your PC runs cool and quiet with a design that eliminates the fan.

Office 365 Personal

  • Office 365 Personal 1-year

HP Connected Music

  • A unique music application providing limitless discovery, HP Connected Music seamlessly integrates your collection with leading music and radio services

HP Connected Photo

  • Sync photos across your PC, smartphone and tablet with HP Connected Photo. Capture, store and order prints on Snapfish, or share them on social networks

 

Product Specifiations - HP Pavilion x2 - 10-j010tu (moonstone gray)

Supported Operating Systems

  • Operating system - Windows 8.1 32

Processor

  • Processor family - Intel® Atom™ processor
  • Processor - Quad Core Intel® Atom™ Z3745D with Intel HD Graphics (1.33 GHz, 2 MB cache)

Appearance

  • Product color - Ash silver, moonstone gray soft cover keyboard

Memory

  • Memory, standard - 2 GB 1333 MHz DDR3L SDRAM (onboard)

Drives

  • Hard drive description - 32 GB eMMC

Display Specifications

  • Display size (diagonal) - 10.1"
  • Display - 10.1" diagonal HD WXGA WLED-backlit touch screen (1280 x 800)

Graphic Subsystem

  • Graphics - Intel HD Graphics

Multimedia

  • Audio features - Dual speakers
  • Webcam - Front-facing FHD webcam with integrated dual array digital microphone

Input devices

  • Keyboard - 97% size island-style detachable moonstone gray soft cover keyboard

Connectivity and Communications

  • Wireless - 802.11a/b/g/n (1x1) and Bluetooth® 4.0 combo
  • Ports - 1 x USB 3.0 , 1 x USB 2.0, 1 x HDMI, 1 x headphone/microphone combo

Battery and Power

  • Battery type - 2-cell, 35 Wh Li-ion polymer
  • Power supply type - 15 W micro-USB adapter

Software included

  •  McAfee LiveSafe™ (McAfee LiveSafe 30-day free trial offer (internet access required. First 30days included.) Subscription required for live updates afterwards)
  • Office 365 Personal 1-year

Dimensions & Weight

Minimum dimensions (W x D x H)

  • 26.4 x 17 x 0.96 cm (tablet)
  • 26.4 x 17 x 0.73 cm (base)

Weight 

  • Starting at 0.59 kg (tablet)
  • Starting at 0.92 kg (tablet and soft cover keyboard)

Warranty

  • 1-year limited parts and labour









Seller Information

Seller Information
Seller ClickAsia
Ship-From Address Petaling Jaya, Selangor
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange Products Warranty
All new products warranty is subject to the warranty policy of the individual vendor.
Please refer to individual product for warranty period.


Dead on Arrival (DOA)
Meaning : Item shows symptoms of a hardware failure, preventing basic operation upon its first use out of the box, and then it may be deemed DOA.



Reporting DOA & Resolution.
If you believe product to be DOA, you may initiate your return via email or phone within 7 days of your receipt and must be returned to ClickAsia within 14 days of your receipt of the products.
Phone: (603) 761 0077 1 / 2 (Customer Service), or
Email : customerservice@clickasia.my


Step 1: Request a Return Authorization Number (RMA). An RMA is required for all returns.

Step 2: Prepare and return the product.
Ensure all products item in their original packaging. Write in bold letters on the outside of the package "RMA < RMA number you were provided> "

Step 3: Return the product to ClickAsia Sdn Bhd

B-02-20, Dataran Cascades,
No 13A, Jalan PJU5/1, Kota Damansara, 47810 Petaling Jaya,
Selangor, Malaysia


Please note that original manufacturers’ packaging is part of the goods; please ensure you return the DOA product to us in their original packaging.


The goods are second hand without the packaging and we may not therefore be able to process your return.


Any free promotional gift issued with an order must also be returned if you are returning those goods.


If the customer misrepresents the condition of the product, ClickAsia may imposed a RM100 handling fee and the product will be returned to you at your expense.


Any returned product that is damaged through customer misuse or is missing parts due to customer tampering will not be accepted.


Product must be deemed DOA by the respective vendor in order to receive a replacement unit.


If product is reported as DOA to ClickAsia more than 7 days after you receive it, standard warranty shall apply.


If the product is deemed by respective vendor NOT to be DOA, standard product warranty will apply.





Returns & Exchange Policy

Should you change your mind on your item purchased, we are glad to provide an exchange. Click Asia do not practice refund policy.


Should customer choose a higher value product for the exchange, customer is required to pay the differences. No refund will be given should the value is lower.


Before returning your product, please call our customer service for an RMA Exchange No.


Exchange product must be returned to ClickAsia within 14days from the invoice date.


Please ensure you return the goods to us in their original UNOPENED packaging for all exchanges.


Please note that original manufacturers’ packaging is part of the goods, so please retain it incase you wish to return them for DOA or exchange.


The goods are second hand without the packaging and we may not therefore be able to process your return.


Any free promotional gift issued with an order must also be returned if you are returning those goods.



Return Procedure
Kindly obtain a RMA number from our customer service dept. prior returning any products. Product returned without an RMA number will not be accepted.

Items that are returned to us not in their original packaging will not be accepted and may be returned to you without refund or exchanged.

We regret that we cannot be held responsible for non-delivery of returned goods.

All returns should be sent to
ClickAsia Sdn. Bhd.
B-02-20, Dataran Cascades
No 13A, Jalan PJU5/1, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia


Please contact our Customer Service rep. for further enquiries
Phone: (603) 761 0077 1 / 2
Email : customerservice@clickasia.my

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.