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Holabebe Pants / Holabebe Legging - Handsome Like Daddy LG1004

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 727704
Weight (kg) 0.2 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service Store Information
Website : http://shop.holabebe.com.my/
Holabebe Network Sdn Bhd
Call us now: +603-3319 3386
Email: holabebeorder@gmail.com

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Seller Information

Seller Information
Seller Holabebe
Ship-From Address Klang, Selangor
Return/Exchange Address Klang, Selangor
Notice on Return/Exchange Important Notes

The return and replacement shipping fee will be borne by Us provided the return and replacement is due to Damage or Stained item
Any exchange of item is subject to the same design and color only
If customer received a damaged item and request for a different design or color as replacement, the return and replacement shipping fee will be borne by customer
We reserves full right to reject any returned goods not meeting the stipulated Stock Return Policy
Returnable/Exchangeable Section

Items that are terribly damage or stained
If the quality, design, and size of item are far from your customer’s expectation, exchange of item is allowed with other design subject to the return and replacement shipping fee will be borne by customer
Non-Returnable/Non-Exchangeable Section

Minor loose threads, irregular fold or wrinkle produced by crumpling, color differs slightly from the pictures shown online
Item design is slightly different from the picture displayed (e.g. button or pocket)
Return or exchange is not allowed if size measurement differs about 1-3cm
Sales items is not returnable unless it is a damage item
Please take note that all meassurement , colour shown are for reference purposes only, some time it might be slightly different in 1-3cm, and the colour shown on different type of monitors may have slightly different. If you are very particular on this you may choose not to order from us to avoid further dispute and arguement.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.