Store’s Best Items
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3 PCS IN 1 SET HIGH QUALITY HEAVY DUTY NON-STICK KITCHENWARE COOKWARE FRYING PAN POT SET
RM 42.00
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ULTRA BRIGHT TORCH LIGHT CREE Q5 LED FLASHLIGHT ADJUSTABLE TORCHLIGHT OUTDOOR CAMPING HIKING USE
RM 11.00
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NEW WATER SAVING HIGH PRESSURE SHOWER HEAD BATHROOM ACCESSORIES
RM 11.00
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EXTRA COMFORTABLE PORTABLE TAVEL-FRIENDLY BEDDING ACCESSORIES HIGH QUALITY INFLATABLE PILLOW TRAVEL
RM 11.00
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COOKING OIL KITCHEN SEASONING CONTAINER SPICE BOTTLE MULTIPURPOSE FOOD GRADE MATERIAL KITCHENWARE
RM 15.20
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NEW LADIES HIGH QUALITY MAKEUP TABLE VANITY MIRROR
RM 15.00
Basic Information of Product
| Product Status/Sales Type | New | Product No. | 27156360 | Weight (kg) | 2 kg | Country of Origin | N/A |
|---|---|---|---|
| Shipping Method |
Courier Service |
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| GST Applicable | Not Applicable (Non-GST seller) | ||
| Tax Invoice | No | ||
| After Sale Service | |||
11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.
ReportgoFor order related and other issues, kindly click on E-mail Enquiry here.
E-mail Enquiry
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HAND KIT WITH PLASTIC TOOLBOX STORAGE CASE AMERICAN PREMIUM GENERAL EMERGENCY CAR TOOL SET HOUSEHOLD
Safe and environment friendly material This product is manufactured with premium selected material to ensure the safety and durability. Moreover, the material used is also environment friendly to ensure we do not cause major pollution to the earth we love.
Prepare for the emergency We do not know when we will have an emergency issue that is going to bring big damage to our life and wealth, so it is always better to get a solution to it. With this product, you not only can deal with emergency issue, but also daily repair.
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Seller Information
| Seller | SHIOK |
|---|---|
| Ship-From Address | Masai, Johor |
| Return/Exchange Address | Masai, Johor |
| Notice on Return/Exchange | Goods sold are not returnable nor refundable in following criteria, When request due to change of mind is made after 7 calendar days following delivery date When product is used, destroyed or damaged When tag attached to product is removed or package of product is opened and product value is damaged When sealed package is opened or packaging materials are lost When too much time has passed and product value has so decreased that its re-sale is not possible When return/exchange request is made for customized product such as hand-made shoes or accessories When components of product (including free gift) have been used or lost When buyer did not follow instructions included in product When products are discounted products Please note that all discounted products are FINAL SALE and NOT eligible for refunds, return nor exchanges. Please note that in the process of exchange and return, both cost of returning from buyers and cost of shipping second time to buyers are on buyers Please note that customers should contact us @ shiokshioktrading@gmail.com first, so we can give customers proper instructions to return or exchange. |
Return / Exchange Policy
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Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
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Return
- Request for return within 7 calendar days following delivery date.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller approves return and return is completed.
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Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
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How to Request for Cancellation/Return/Exchange
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. -
You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. -
You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
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Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
- As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
- As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.