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GINTELL G-Mobile EZ Portable Massage Cushion

Selling Price
RM 798.00
Discounted Price
RM 498.00 (GST Included)
38%
Shipping
  • Free
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GINTELL Satisfaction Rating 80%
Seller Information
Seller Information
Seller GINTELL
Seller's Address
  • Ship-From Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 808568
Weight (kg) 5.25 kg Country of Origin N/A
Shipping Method

Direct Shipping

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service Any inquiry please dial 1800-88-6332 or 03-6277 9333 to look for our customer service.
Brand Gintell

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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 *This product comes with (1) one year warranty, terms & condition apply.



POSLAJU

Delivery Within West Malaysia Only 

1. The company will process your order after full payment and complete transaction details are received by the Company.  
2. Delivery is made within   7 business days after our acceptance of your order but subject to stock availability, location and sizes of the product ordered.  
3. Signature upon delivery is required for all deliveries. If no one is available to receive and acknowledge the package at time of delivery, we will arrange with you for a second delivery to be made. There will be an additional delivery charge or courier charges for each subsequent re-delivery according to item purchased. 
4. All courier services require a signature when delivery is expedited unless instructed by receiver otherwise.  
5. It is necessary for you to provide a   complete shipping address where someone is available to receive and acknowledge the package.  
6. We do not deliver to P.O. Box addresses.  
7. If above conditions are not taken into precaution and package are returned, you are responsible to pay for second time delivery.

SELF COLLECT

For self collect option, please email orders to nicholastan@gintell.com upon payment made. You will be notified once product is ready for collection. 

* Self collect only applicable for small item (NOT include massage chair, treadmill and bikes)

Collection Point:

GINTELL HQ Showroom
 
No.27, Jalan Persiaran Industri, Bandar Sri Damansara, 52200 Kuala Lumpur. 
Opening hour: Monday - Friday (9am - 6pm)

Seller Information

Seller Information
Seller GINTELL
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange Goods sold are STRICTLY not refundable and not exchangeable. Any request to terminate the sale order or transfer is subject to approval from GINTELL on a case by case basis.

GINTELL reserves the right to decline or accept such request for termination. In the event that GINTELL agrees to terminate the sale order at the request of customer, a termination fee of 50% of the order amount as stated in the sale order shall be levied to the customer.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.