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FITBIT ONE Fitness Tracker

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 942278
Weight (kg) 0.1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service ALL IT’s warranty policy is in accordance with the terms and conditions of its respective suppliers.
ALL IT will provide 1st year warranty service for delivery to (and from) the manaufacturer’s Service Centre.
All products with warranty period over one year can be sent by ALL IT to (and from) the manufacturer’s Service Centre at the customer’s expense after 1st year from date of purchase.

All courier charges for sending and returning product for exchange or warranty purposes from customer will be borne by customer except if we send the wrong or defective product to you. In the event if the defective items are sent in after 1st year of warranty period, sending back the repaired item to customer will be at customer's expense.

However, customer in Klang Valley can also opt to walk-in to any of our outlets to request for exchange or warranty services. By visiting our outlets direct, it will be faster and easier as our technicians can test the product on the spot. Our outlets are located at -

ALL IT Hypermarket -

3rd Floor, Low Yat Plaza
3rd Floor, Digital Mall Sec 14 PJ
2nd Floor, IPC Shopping Centre (Ikano)
3rd Floor, Suria KLCC
2nd Floor, IOI City Mall, Putrajaya
3rd Floor, Shaw Centrepoint, Klang
3rd Floor, Subang Avenue, Subang Jaya

ALL IT Xpress -

LG Floor, Tesco Kepong Village Mall
2nd Floor, KL Festival City, Setapak
2nd Floor, Metro Point Complex, Kajang

Working products found incompatible with customer's PC or Notebook will not be entitled for any exchange.

Contact Shop
If you have any questions, please contact us
All IT Hypermarket Sdn Bhd (Subang Avenue outlet)
11st@allit.com.my
03-56241029 (Mon - Fri 10am to 7pm)
Region: Subang Jaya, Selangor
GST ID 000700104704

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

Reportgo

For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry


Specifications

Sizing

  • Tracker
  • Clip
0.76"
0.38"
1.89"


    

Sensors and Components

  • 3-axis accelerometer
  • Altimeter
  • Vibration motor

Display

  • OLED display
  • Push the button to cycle through daily stats

What’s Included

  • Fitbit One™ tracker
    Charging cable
    Wireless sync dongle
  • Silicon clip
    Sleep wristband

Water Resistance

One is sweat, rain and splash proof. However, the device is not swim proof. With any clip-based wearable device, it’s best for your skin if the clip stays dry and clean.

Care

You can clip One to a belt, pocket or bra. Always use the silicone holder when clipping it to a bra or waistband as the plastic One tracker is not meant to be worn in direct contact with the skin. Make sure the One display faces outward when clipped to your bra. Learn more

Materials

The One tracker is made of thermoplastic. The clip is made of silicone and metal.

Battery and Power

We recommend charging your One weekly to ensure you are always tracking.

  • Battery life: 10-14 days
  • Battery type: Lithium-polymer
  • Charge time: One to two hours
  • Radio transceiver: Bluetooth 4.0

Environmental Requirements

  • Operating temperature: -4° to 113°F
  • Maximum operating altitude: 30,000 feet

Memory

  • Tracks 7 days of detailed motion data – minute by minute.
  • Tracks daily totals for past 23 days

Syncing

One syncs automatically and wirelessly to tablets, computers and 150+ leading iOS, Android and Windows smartphones using Bluetooth 4.0 wireless technology.

  • Syncing range: 20 feet
  • Syncing to computers requires Internet connection and USB port
  • Syncing to mobile devices requires Bluetooth and Internet connection
  • Syncs with Windows Vista and later, Mac OS X 10.6 and up, iPhone 4S and later, iPad 3 gen. and later, and leading Android and Windows devices

Seller Information

Seller Information
Seller ALL IT HYPERMARKET
Ship-From Address Subang Jaya, Selangor
Return/Exchange Address Subang Jaya, Selangor
Notice on Return/Exchange ONE-to-ONE Exchange of Products within 14 Days

Only certain products with a manufacturer's defect are entitled to a ONE-to-one exchange (subject to availability of stock) if:
a. The product has an actual 'Manufacturer's Defect'
b. The packaging and all its original content (including any software and manuals) is complete, in good and re-sellable condition
c. The product is accompanied with original receipt
d. Customer needs to email us within 14 days of the date of Invoice

*Please note that certain products such as: Projectors, Monitors, Software, Ipods, Notebooks, Printers and Consumables (eg Ink Cartrdiges or Toners) are not available for a One-to-One exchange and must be sent to the manufacturers' service centre for any warranty service.

For exchange or warranty purposes, customer needs to email to 11st@allit.com.my include the following details in the email – Order No, Invoice No, Contact No, Product to exchange, Faulty Reason.

Kindly email us first before shipping anything back to us, so that we can provide you with complete return instructions.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.