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FarEastFlora.com Flower - Colors Of Love - Deluxe - MYPX27

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Shipping
  • Free
  • Shipping Exclusion
    Shipping Exclusion
    West Malaysia
    • Perlis
    • Kedah
    • Pulau Pinang
    • Kelantan
    • Terengganu
    • Pahang
    • Perak
    • Negeri Sembilan
    • Melaka
    • Johor
    East Malaysia
    • Unavailable for the Whole Area
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1386388
Weight (kg) 0.5 kg Country of Origin N/A
Shipping Method

Direct Shipping

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service

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FarEastFlora.com Flower - Colors Of Love - Deluxe - MYPX27


Sometimes, elements fall perfectly into place and what we have is a product of pure beauty. Just like this bouquet, tulips, roses and lilies come together to form colors of love.
8 tulips    5 lilies     5 roses
w 35 cm h 48 cm



Zone Delivery Reference


Zones

Area

Postcodes

Zone 1

KUALA LUMPUR

50000 – 60000

PETALING JAYA

46000 – 46978

PETALING JAYA

47300 – 47830

PUCHONG

47100 – 47190

Zone 2

AMPANG

68000

Zone 3

BATU CAVES

68100

CHERAS

43200 – 43207

SUBANG AIRPORT

47200

SUNGAI BULOH

47000

Zone 4

BANDAR BARU BANGI

43650

CYBERJAYA

63000

DENGKIL

43800 – 43809

HULU LANGAT

43100

KAJANG

43000 – 43009

KAJANG

43558

KLANG

41000 – 42100

KLIA

64000

PETALING JAYA

40307

PETALING JAYA

40662

PUTRAJAYA

62000 – 62100

RAWANG

48000 – 48050

RAWANG

48300

SEMENYIH

43500

SEPANG

43900

SERI KEMBANGAN

43300

SHAH ALAM

40000 – 40300

SHAH ALAM

40400 – 40660

SHAH ALAM

40664 – 40990



Delivery Schedule


Monday to Fridays

Order Time                  Delivery Time

Before 4PM                  next working day 9AM – 6PM

After 4PM                     the working day after the next working day


Saturdays

Order Time                Delivery Time

Before 3PM                  9am – 6pm on Sunday

After  3PM                    next working day - Monday 9AM – 6PM


Sundays / Public Holidays

Order Time                Delivery Time

Before 3PM                  2pm-5.30pm next working day







HOW TO ORDER


7 Steps - How to make an order if you wish it to be delivered to someone as a gift


Step 1: Key in delivery date & time and recipient's contact number

Step 2: Select delivery zone based on postcode reference

Step 3: Click Buy Now




Step 4: Type the recipient's name

Step 5: Select New Address and type in the recipient's address

Step 6: Type your phone number (do not type in the recipient's phone number, else 11st notification will go to them)

Step 7: Under remarks box type in message to be written on gift card






Re-delivery Charges


When delivery has failed, re-delivery will apply

Re delivery charges are minimal RM30, based on location


Terms & Condition

 

  1. Substitution of any materials may be necessary to ensure your order arrives on time. Our florists will substitute a similar element of equal or greater value.

     

  2. If the flower arrangement that you receive is not fresh, call us at +603 2284 7808 or write to us at custsvc.my@fareastflora.com within 24 hours we will exchange the item.

 

Terms & Condition © FarEastFlora.com Sdn Bhd 2015. All rights reserved. No part of this publication should be reproduced, copied or stored in any form by means including written, electronic, mechanical or photocopying means without the written permission of the copyright owners. Any person who does any unauthorized act in relation to this copyright work may be liable for civil claim for damages and a criminal prosecution.

 

No 16, Jalan Liku Off Jalan Riong, 59100 Bangsar, Kuala Lumpur

Tel : 03 2284 7808   Fax : 03 2284 7708

Email : custsvc.my@fareastflora.com

Url : www.FarEastFlora.com.my

FB : www.facebook.com/FarEastFlora.com.my

Seller Information

Seller Information
Seller FarEastFlora.com.my
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange For perishable goods such as flowers, fruits, and gourmet chocolates, request for exchange must be made within 24 hours of receipt.
Goods must not have been consumed, or for flowers, removed from their original packaging.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.