Popular Facial Mask Taiwan

FaceQ Glacier Essence Moisturizing Mask

This item has been sold out.

(When product is not for sale, the image may not appear.)

Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 6.00 for up to 0.5 kg 
    RM 2.00 for each additional 0.25 kg

  • Sabah

    RM 10.00 for up to 0.5 kg 
    RM 8.00 for each additional 0.5 kg

  • Sarawak

    RM 10.00 for up to 0.5 kg 
    RM 6.00 for each additional 0.5 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

Close
  • West Malaysia RM 6.00
  • Sarawak RM 10.00
  • Sabah RM 10.00

Free shipping when purchasing over RM  199

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1091330
Weight (kg) 0.035 kg Country of Origin Made in Taiwan
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service My Girl Secret orders are delivered by PosLaju courier service from Monday to Saturday, excluding public holidays. Kindly expect your order to arrive within 2-3 working days (West Malaysia) or 2-5 working days (East Malaysia).
Concerns Dry/Dehydrated

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

Reportgo

For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry

FaceQ Glacier Essence Moisturizing Mask

FaceQ Glacier Essence Moisturizing Mask is a highly moisturizing mask which leaves skin cooled and refreshed. The cooling sensation helps to relieve reddened and irritated skin for a clearer and more toned look. Let this mask replenish dehydrated skin with a burst of long lasting moisture.

 

How to use:

Cleanse face. Apply mask for 15-20 minutes. After removing mask, gently pat excess serum to help absorption.

 

Suitable for all skin type.

 

Origin: Taiwan

 

Seller Information

Seller Information
Seller My Girl Secret
Ship-From Address Banting, Selangor
Return/Exchange Address Banting, Selangor
Notice on Return/Exchange 1. My Girl Secret shall use its best efforts to ensure that Orders are correctly fulfilled. Should there be any discrepancy of Products delivered and the Customer wishes for return and refund, please notify us within seven (7) days upon receiving the Products. The Customer is advised to wait for our instruction for the next course of action.

2. Return/Exchange of Products can be arranged under the following reasons:

- if any Product has been delivered in a damaged or defective condition; or
- if the Product is out of date or expired; or
- if the wrong Product which is different from the Order is delivered

3. Customer shall return or caused to be returned to My Girl Secret the aforesaid Products unused and in its original condition, quantity and packaging as it is first delivered to the Customer together with the proof of Order, payment and delivery of the Products.

4. If a Product which was ordered and invoiced is not included in the delivery, My Girl Secret shall either refund the Customer the value of that Product, or replace the Product.

5. The return of a Product by a Customer does not automatically warrant for a refund. My Girl Secret will inspect the returned Products upon receipt of the same. If the conditions in Item fulfilled Return and Refund Policy, refund will be made to the Customer and we will reimburse the Customer of its courier charges for returning of the Products to us provided always that the courier payment slip is furnished to us upon seeking refund.

6. All refunds will be made within 2 months. My Girl Secret shall not be liable with respect to any loss, damage, cost or expense that you or any person may incur as a result of any delay in your financial institution processing the said refund.

7. The Customers are advised to pack safely the Product to prevent any loss or damage to the Product or its box or its original packaging.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.