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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 8.00 for up to 1 kg 
    RM 4.00 for each additional 0.5 kg

  • Sabah

    RM 10.00 for up to 0.5 kg 
    RM 5.00 for each additional 0.5 kg

  • Sarawak

    RM 10.00 for up to 0.5 kg 
    RM 5.00 for each additional 0.5 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

  • West Malaysia RM 8.00
  • Sarawak RM 10.00
  • Sabah RM 10.00

Free shipping when purchasing over RM  100

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 913032
Weight (kg) 0.1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service
Brand Etude House

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.


For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry


1. ALOE MASK - This mask sheet contains aloe extract (Aloe Barbadensis Leaf Extract), known for its multi-function of quenching thirsty skini, soothing irritated areas and instantly cooling heated skin.

2. COLLAGEN MASK - This mask sheet contains Collagen (Hydrolyzed Collagen) that strengthens the skin for firm, youthful skin. 

3. HYALURONIC ACID MASK - This mask sheet contains Hyaluronic Acid (Sodium Hyaluronate) with excellent water storage capabilities, providing rich moisture to keep skin perfectly moist everyday. 

4. ROYAL JELLY MASK - This mask sheet contains richly nutritious Royal Jelly extract (Royal Jelly Extract), helping to enhance smooth, moist healthy skin by protecting weak and rough skin from the outer environment. 

5. PEARL MASK -This mask sheet contains pearl extract (Hydrolyzed Pearl) full of amino acids and minerals, brightening up dull skin for a bright and clear complexion. 

6. GREEN TEA MASK - This mask sheet contains green tea extract (Camellia Sinensis Leaf Extract), providing moist and comforting relief to sooth out rough and irritated skin. 

7. LEMON MASK - This is a soothing type of cleansing foam that has aloe vera extract that soothes and irritates skin. The aloe vera extract is known for its excellent moisturizing and soothing capabilities.

8. POMEGRANATE MASK - This mask sheet contains pomegranate extract (Punica Granatum Fruit Extract), providing smoothing and firming care to dull and lifeless skin.

9. TEA TREE MASK - This mask sheet contains extract from the clean herb, Tea Tree extract (Melaleuca Alternifolia (Tea Tree) Leaf Extract), with soothing properties on skin to provide a fresh, clean complexion. 

10. Vita Complex Mask - This mask sheet contains various vitamin derivatives that purify and brighten up dull skin for a healthy natural glow. 

11. Olive Mask - This mask sheet contains olive extract (Olea Europaea (Olive) Leaf Extract), fully moisturizing dry and rough skin.

12. Coenzyme Q10 Mask - This mask sheet contains Coenzyme Q10 (Ubiquinone) that helps protect skin's natural elasticity to enhance a firm complexion with a healthy glow. 

13. Mugwort Mask - This mask sheet contains mugwort extract (Artemisia Princeps Leaf Extract) that improves circulation for a clearer complexion. 

14. Korean Ginseng Mask - This mask sheet contains nourishing Korean Ginseng extract (Panax Ginseng Root Extract), enhancing a youthful complexion by revitalizing exhausted and lifeless skin. 

15. Mango Mask - This mask sheet contains mango extract (Mangifera Indica (Mango) Fruit Extract) known for its variety of vitamins and fiber, helping to provide firm and healthy skin with its sweet and gentle touch. 

16. Snail Mask - This mask sheet contains snail mucus ingredient (Snail Secretion Filtrate) that protects the skin's natural barrier for smooth and elastic skin. 

17. Acai Berry Mask - This mask sheet contains superfood Acai Berry extract (Euterpe Oleracea Fruit Extract), essential fatty acids and various vitamins, providing antioxidants to deliver young and healthy skin. 

18. Bamboo Mask - This mask sheet contains bamboo extract (Bambusa Vulgaris Extract), providing cool, soothing relief to dryness for clean, moist skin. 

19. Rice Mask - This mask sheet contains rice extract (Oryza Sativa (Rice) Extract) that brightens up dull and rough skin for smooth and healthy skin. 

20. Honey Mask - This mask sheet contains honey full of moisture, providing dry and rough skin with a moist, radiant look. 



1. Apply toner to skin after cleansing.

2. Remove mask from pouch and apply to face, placing mask to fit eye and lip area.

3. Remove mask after 10~15 minutes and lightly massage remaining solution into skin with hands. 



1. For external use only.

2. Avoid contact with eyes.

3. Keep out of reach of children.

4. Discontinue use if signs of irritation and/or rash appear.

Seller Information

Seller Information
Ship-From Address Perai, Pulau Pinang
Return/Exchange Address Perai, Pulau Pinang
Notice on Return/Exchange 7 days return or exchange policy

If you are NOT 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 7 days of the order date and issue a full refund.
All we ask is that the product is...
- not used
- in the same condition you received it
- in the original box and / or packaging
We value your shopping experience on top of everything else, that's why we also accept exchange (for item of equal or lesser value) if the item does not live up to your expectation or any other reasons beyond our wildest imagination.
However, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this. Also, we cannot extend this return policy to resellers of our product.

Return or exchange procedures
Please request for return or exchange by emailing us at within 7 days from the day order is received. You have to include the following details in the email:
- Order no:
- Contact no:
- Product to return or exchange:
- Reason for return or exchange (so that we can improve!):
Once we receive your request for return or exchange, we shall contact you within 3 business days for further instructions. To exchange item, please let us know the item you like to have in exchanged.
In most cases, you will need to bear the shipping charges for returning the item to us. However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will make sure we send the correct items to you, ALL at our expense.
Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.
Just don't forget that before you ship anything back to us, please email first so that we can provide you with complete return instructions.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.


  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.