Organic and Fair Trade Certified Tea

EQUAL EXCHANGE - Chai Tea (Organic & Fair-Trade Certified) @ 20 Tea Bags

Selling Price
RM 54.00
Discounted Price
RM 24.90
54%
Rewards

RM 1.50 Additional discount per item for 2 or more quantity.

Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 6.00 for up to 0.5 kg 
    RM 3.00 for each additional 0.5 kg

  • Sabah

    RM 10.00 for up to 0.5 kg 
    RM 5.00 for each additional 0.5 kg

  • Sarawak

    RM 9.00 for up to 0.5 kg 
    RM 5.00 for each additional 0.5 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 6.00
  • Sarawak RM 9.00
  • Sabah RM 10.00

Free shipping when purchasing over RM  500

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1256223
Weight (kg) 0.1 kg Country of Origin Made in United States of America
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry
We believe in a fair and honest trade system that empowers both farmers and consumers, and with your help, we are creating a more equitable, democratic, and sustainable world.

To help realize this vision, we have built long-term, mutually beneficial trade partnerships with small farmer cooperatives around the world. These relationships mean better prices for our producers, higher quality products for you, and a stronger global community. We've committed to the environment, too, by implementing sustainable, organic agriculture practices to protect its valuable resources.

And that's just the beginning! Together, we are changing the way trade happens around the world. With Equal Exchange, you can feel good knowing that every single one of your purchases directly benefits and strengthens the hardworking people and communities that make your favorite products possible.

We believe in building strong communities and connecting them through a shared love of not only great coffee, but a love for all that is fair, cooperative, and just. Want to join us? We partner with thousands of congregations, organizations, and individuals who want to spread the word and support big change. It's so easy to get involved – we offer many options for bringing Equal Exchange into your community and making a difference in the world. 

Our delicious Fair Trade and Organic teas come from our small farmer partners in India, Sri Lanka and South Africa. Most teas on the shelf - even Fair Trade teas - come from plantations, where tea workers have little say. Join us in supporting a small farmer tea model in which farmers control their futures.

Aroma: baked apple, cinnamon, clove, ginger, black pepper
Flavor: spicy black pepper, ginger root, sweet, aromatic clove, carmelized sugar 
Instructions: Boil water. Allow to cool for about 5 min to 170 - 180F. Steep for 2-3 minutes. 


With an inviting flavor of ginger, cardamom, and cloves, you can serve Organic Chai in the traditional manner sweetened and with milk, or try it on its own.

Seller Information

Seller Information
Seller Natura-Vie
Ship-From Address Klang, Selangor
Return/Exchange Address Klang, Selangor
Notice on Return/Exchange Only product with unused and unopened with original packaging may be returned within 7 calendar days (buyer to pay for shipping fees).

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.