• E-voucher

Entopia Penang Admission Ticket

Selling Price
RM 26.00
Original Price
RM 29.00
Discount Rate
10% OFF
  • GST included
  • Max purchase 100 qty
  • Strictly NO REFUND for E-vouchers Read Full Policy
Option
+-

Sold by myentopia

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[Entopia Penang Admission Ticket Promotion]
Entopia, a tropical sanctuary for our planet’s little denizens from those that fly freely in the sky to the ones that creep stealthily beneath the ground.

(Adult is defined as 13 years old & above. Child is defined as 4 to 12 years old and senior citizen is defined as 60 years old and above.)

FREE Entry for children aged 3 years old & below and people with disabilities. (Upon presentation of O.K.U card or equivalent)


 


 


 



 


 

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Basic Information

Basic Information of Product
Validity Period 05/Mar/2018 - 30/Jun/2018
Terms and Conditions • The e-ticket is valid for admission until 30 June 2018 (Not valid on 9th May 2018)
• This promotion is only available for Malaysian residents with valid MyKad, Permanent Resident Visa, holders of employment passes, work permits or dependant passes.
• All prices are inclusive of 6% GST.
• Adult :13 years old & above. Child : 4 to 12 years old . Senior citizen : 60 years old and above.
• Not valid with any other on-going promotions/offers or discounts.
• No cancellation / refund / forfeiture of e-Ticket after purchase.
• Each ticket is valid for single redemption and single entry only.
• Expired e-tickets will not be acknowledged, extended, replaced or refunded.
• Entopia may, without prior notice & without refund or compensation change its operating hours due to inclement whether, special events, safety or security concerns.
• FREE Entry for children aged 3 years old & below and people with disabilities. (Upon presentation of O.K.U card or equivalent)
• Valid Mykad or resident card and other prove of documents must be presented upon wristband redemption.(Without presentation of a valid card, the e-ticket will NOT be acknowledged or accepted)
• The price differences shall be chargeable should they wish to enter the park and no refund will be given.
• Entopia reserves the right to amend / supplement these Terms and Conditions at any time without any prior notice.
• In the event of disputes regarding these Terms and Conditions, the decision of Entopia shall prevail.
Redemption Instructions Redemption via 11street Mobile Apps
Refer to below instructions:
1. Purchase the e-ticket from 11street.
2. Show your resident card and e-ticket in Mobile apps to the ticketing cashier at Entopia for verification.
3. Ticketing cashier will provide you with the entry wristband.
Outlet Locations Entopia Penang
No 830, Jalan Teluk Bahang, 11050 Penang, Malaysia

Phone: +60 4 8888 111

Operation Hour :
9.00am to 6.00pm daily. Last entry at 5pm. Including weekends and public holidays.
(Visiting hours are subject to change without prior notice. Please check our website www.entopia.com for the latest updates or announcements .)
Product No. 42593684
GST Applicable SR 6%

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        Exchange & Return Policy

        Seller's Information

        Seller myentopia
        Shipping from
        Return/Exchange address
        Notice on Return/exchange All purchased e-vouchers are non-refundable.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

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