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Elsa & Anna Dolls (with Olaf)

Selling Price
RM 54.00
Discounted Price
RM 51.30
5%
Shipping
  • Free
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Seller Information
Seller Information
Seller Ringo BB House
Seller's Address
  • Ship-From Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 399450
Weight (kg) 0.8 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service Refer to product description

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The Disney film Frozen introduces a new cast of characters who reside in the Kingdom of Arendelle. Their story is one of epic adventure and nonstop magic! Here, three favorite characters come together in one charming Disney Frozen Doll Character 2-Pack Set that will delight fans of the film. Sisters Anna and Elsa are adorable as small dolls wearing their gorgeous fashion wears. Set includes the two small dolls and a small figurines(OLAF).

Disney Frozen Small Doll Character 2-Pack Set:

  • Three favorite characters from the Disney film Frozen come together in one story Disney Frozen Doll Character 2-Pack Set
  • Disney Doll Sisters Anna and Elsa are adorable as small dolls wearing their signature fashions from the movie

Seller Information

Seller Information
Seller Ringo BB House
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange You may return your order or items for any disatisfaction reasons. Please note that for hygienic and logistical reasons, some items are not returnable. You could contact us before proceeding your return to check further on the return requirements. If your return meets all the requirements and you wish to proceed with the return, please include the return slip in the parcel and send the item through Pos Laju (other courier service provides are also accepted) to:
Apple Low
47, Jinjang Tambahan,
Jinjang Utara, 52000 KL
Please keep the Tracking Number for the parcel provided by Poslaju to monitor your shipment to us.


We will conduct an evaluation within five (5) business days of receiving your returned items, you will receive an sms and email once the returned item is received at the warehouse.


If your return is valid, we will process your refund or replacement, based on what you have indicated in the return form. We will also reimburse the courier charges to you together with your refund/store credit.


If your return is not valid, we will notify you and send the item back to you. We will not reimburse your courier charges.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.