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ECOBROWNS Unpolished Brown Rice 5kg (2 packs)

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 31570172
Weight (kg) 10 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service

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'Delivery within 3 to 7 working days'
Note: No delivery to Bentong, Raub area

ECOBROWN'S Unpolished Brown Rice 

ecoBrown's Brown Rice contains essential vitamins and minerals and ideal even for diabetic patients! Reduce cholesterol, risks of cancer and heart diseases and keep digestive systems healthy so that nutrients are easily absorded! Try ecoBrown's today for a taste that's wholesome and healthy.

Ingredient: 100% Brown Rice

A staple diet on this side of the world, consumed by almost every individual in every meal. Like everything else out there - there's always a smater, healthier variant.

ecoBrown's is a purveyor of high quality, wholesome brown rice, offering you a superior choice of rice for your meals.

Brown rice is how rice should be, naturally. No treatment, bleaching or processing - brown rice is how rice was meant to be. That's why we always say, Brown is Better.

"But, where is ecoBrown's from"... one may ask...
Each grain of ecoBrown's rice is proficiently farmed and harvested in the beautiful sweeping paddy fields of Northern Malaysia, under the natural sun, rain and wind of the equator.

 

Note : All Ecobrown rice is checked vacuum airtight before shipping.In some circumstances Ecobrown vacuum air may loosen during transportation.Loosen packed is not exchangeable.By purchasing, you accept and agree to this policy

Seller Information

Seller Information
Seller S.Joy
Ship-From Address Shah Alam, Selangor
Return/Exchange Address Shah Alam, Selangor
Notice on Return/Exchange Goods sold are not refundable, returnable or exchangeable.
Shipping fee for returned item to be bear by purchase party

Return policy for processing a return.
You may return your item(s) for following reason only:
1) Wrong item sent - Not the item that the customer ordered (e.g. wrong pack or size).

Unless otherwise stated in the product description, the general requirements for returns are as follows:
Returned item(s) must be shipped back to us (Superjoy) within three (3) calendar days. Effect from the date you received the item to the post stamp stated on the parcel you return to us. Shipping fee for returned item to be bear by purchase party
a) You must have the proof of purchased such as order number
b) The item(s) must be in new condition and returned in along with the the free gifts with it.
c) The item(s) must not have been used.
d) All sealed item(s) must not be opened.

Return of goods will strictly not be entertained except it meet all of the above mentioned requirements.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.