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DOG CLOTHES size 5

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LOVING CARE PET HOUSE
Seller Information
Seller Information
Seller LOVING CARE PET HOUSE
Seller's Address
  • Ship-From Address

    Temerloh, Pahang

  • Return/Exchange Address

    Temerloh, Pahang

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1394044
Weight (kg) 0.1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service

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For order related and other issues, kindly click on E-mail Enquiry here.

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SIZE 5- NECK-28-30CM
BODY LENGTH-34-36CM
CHEST-42-44CM


PLS CONFIRM YOUR PET SIZE B4 BUY. TQ

Seller Information

Seller Information
Seller LOVING CARE PET HOUSE
Ship-From Address Temerloh, Pahang
Return/Exchange Address Temerloh, Pahang
Notice on Return/Exchange You may return your order or items for any of the following reasons:

1) You received a damaged item from the courier
2) You have proof of purchase (order number, delivery note, bank statement).
3) The goods must be in an 'as new' condition and return in the ORIGINAL, undamaged packaging along with the accessories and free gifts received with it.
4) The product must not have been used or installed.
5) All sealed items must not be opened. In case you have opened the seal, items like pet foods, treats, shampoos are not returnable.
6)CAN NOT CHANGE SIZE. TQ

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.