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Doctorcos Amino Acid Hybrid Sheet Free Mask Advanced (110ml)

Selling Price
RM 64.08
Original Price
RM 110.00
Discount Rate
42% OFF
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Sold by MyAvenue99

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 1338485
Weight (KG) 0.25 kg Country of Origin Foreign
Shipping Method Courier Service
GST Applicable Not Applicable (Non-GST seller)
After Sale Service
Brand None

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        Exchange & Return Policy

        Seller's Information

        Seller MyAvenue99
        Shipping from
        Return/Exchange address
        Notice on Return/exchange Terms and Conditions:

        All photos of the items are taken on proximity. Colour might be slightly different from the actual items due to the setting and resolution of the monitor.

        All items sold are not refundable or exchangeable in any circumstances as we will inspect all our products to ensure that the items are in good condition prior to delivery to our valued customer.

        Any damages/ lost/ defect that caused during or after the delivery which may or may not be affected by the customer shall not be borne by seller.

        If there is defective on the items you receive or we sent you the wrong items, please kindly contact us within 2 days and deliver back to us within 7 days counted on the date you received the shipment. This date is indicated on the Delivery Note.

        Please keep the packing well as we need to return to our supplier.

        All returning shipping cost will be borne by buyer at all circumstances. However, seller will bear resending shipping cost if the item is DOA (dead on arrival).

        We reserve the rights to amend the terms and conditions without any prior notice.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.