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DKNY-045*DKNY Saffiano Leather Satchel (Dark Red)

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1370025
Weight (kg) 1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service Please contact seller. Thanks.

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Authentic DKNY leather shopper 

  • DESCRIPTION

    Bryant park saffiano leather shopper with chain handle. Detachable DKNY token logo key ring included.
  • FABRIC & CARE

    •  Imported
    •  Body: 100% Leather
    •  Dimensions: 26cm (W) x 23cm (H) x 10cm (D)
    • Double top handles height: 12cm
    • Detachable shoulder strap length: 110-115cm (Adjustable)
    • Top zip closure
    • 1 exterior front pocket
    • 1 inner zipped pocket
    • 3 inner slip pockets
    • Full logo lining
  • Come with original DKNY dustbag

Seller Information

Seller Information
Seller JnC Store
Ship-From Address Seri Kembangan, Selangor
Return/Exchange Address Seri Kembangan, Selangor
Notice on Return/Exchange - For queries, kindly email us at: jarrodlsb@hotmail.com
- We will get back to you within 1 working day.

- For exchange / return / non-arrival request, kindly email us within 48 hours from time of receipt of your parcel with the following:

STEP 1: Email jarrodlsb@hotmail.com and provide the following details:
a) Name:
b) Contact number:
c) Email address:
d) Delivery address:
e) Order no:
f) Attached images of defect (must):

STEP 2: Upon confirmation, a mailing address will be provided.

STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation, free gifts, etc) to JnC within 7 days from the day of received.
a) Delivery costs covered by customer.
b) JnC will cover delivery costs of replacement product to customer for defective, wrong item and wrong color.
(c). Customer will cover the delivery cost of replacement shall the customer wish to exchange with other product.

NOTE: Warranty claims which do not fulfil the steps above will not be processed due to missing information.

i) An exchange will be done if the item(s) sent to you is defective/ faulty*.
ii) A refund will only be processed if the item(s) have ran out of stock for exchanges.
iii) Exchanges will only be done for exact same item(s) in its original condition (tag intact, unworn, unwashed and unaltered). Exchanges for articles which do not meet all mentioned conditions will be duly declined.
iv) JnC reserves the right to reject any request to mail these items.
v) All returns are final and further requests will be denied.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.