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Mothercare & ELC
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Seller Information
| Seller | Mothercare & ELC |
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| Seller's Address |
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Basic Information of Product
| Product Status/Sales Type | New | Product No. | 1319105 | Weight (kg) | 2.1 kg | Country of Origin | N/A |
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| Shipping Method |
Courier Service |
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| GST Applicable | Not Applicable (Non-GST seller) | ||
| Tax Invoice | No | ||
| After Sale Service | |||
| Brand | MOTHERCARE | ||
11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.
ReportgoFor order related and other issues, kindly click on E-mail Enquiry here.
E-mail Enquiry
At a GlanceThe ClevaCushion is a unique 10-in-1 cushion provides soft but firm support in almost any environment from pram to stroller, and has been scientifically proven to reduce Flat Head Syndrome in infants. Features and benefits for ClevaCushion™ 10 in 1 Nursing Pillow
Want To Know More?
With a unique design, with comfort, multi-purpose and value in mind the 10 in 1 ClevaCushion is the perfect pillow from pregnancy right up to stroller and everywhere else in between! Made with ClevaFoam which is scientifically proven to prevent Flat Head Syndrome in infants, the soft but firm nursing pillow provides excellent back support whilst pregnant. The super comfortable nursing pillow comes with an adjustable strap to give that little extra support and stability needed during breast or bottle feeding, the extra comfort insert cushion allows you transform the nursing pillow to a luxurious baby nest helping to create a secure and safe feeding environment once baby has arrived. The ClevaCushion Makes the perfect bolster seat for when your baby is learning to sit upright and the colourful toys make tummy time play more fun. Shoulder harness cushions make the ClevaCushion ideal for use in a pram, bouncer, car seat, stroller. Don't Forget... ...take a look at our range of breast pumps for expressing milk for your baby. Fabric composition: Nursing Pillow: Outer: 100% Polyester Inner: 100% waterproof lining Care Instructions: Machine Wash At 40˚C Safety warning: Keep away from fire; Never use on raised surface What's in the box:
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Seller Information
| Seller | Mothercare & ELC |
|---|---|
| Ship-From Address | Seri Kembangan, Selangor |
| Return/Exchange Address | Seri Kembangan, Selangor |
| Notice on Return/Exchange | If you are unhappy with an item that you have ordered, you are able to return it to us at your own cost within 14 days. If the product is faulty, we can re-order this for you. If you do not wish to be re-sent the faulty product, you can send it back to us at your own cost within 14 days – once we have received the goods, we will reimburse any postal charges you may incur. Our office address as per below: Wisma Pang Cheng Yean, Lot 5205C, Jalan Perindustrian Balakong Jaya 1/3, Kawasan Perindustrian Balakong Jaya, 43300 Seri Kembangan, Selangor Darul Ehsan. |
Return / Exchange Policy
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Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
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Return
- Request for return within 7 calendar days following delivery date.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller approves return and return is completed.
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Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller’s approval on buyer’s request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
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How to Request for Cancellation/Return/Exchange
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. -
You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. -
You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
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You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
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Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
- As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
- As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.