[WGD] GIFT: Cherry Cupcakes Towel | Gift Box | Towels | Wedding | Birthday | Full Moon | Party

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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 6.00 for up to 0.5 kg 
    RM 1.00 for each additional 0.5 kg

  • Sabah

    RM 11.00 for up to 0.5 kg 
    RM 2.00 for each additional 0.5 kg

  • Sarawak

    RM 10.00 for up to 0.5 kg 
    RM 1.50 for each additional 0.5 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 6.00
  • Sarawak RM 10.00
  • Sabah RM 11.00

Shipping discount of RM 5 when purchasing over RM  900

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1244149
Weight (kg) 0.5 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service - For queries, kindly email us at: wegotchadeals@gmail.com
- We will get back to you within 1 working day.

- For exchange / return / no-arrival request, kindly email us within 48 hours from time of receipt with the following:

STEP 1: Email wegotchadeals@gmail.com and provide the following details:
a) Name:
b) Contact number:
c) Email address:
d) Delivery address:
e) Order no:
f) Attached images of defect (must):

STEP 2: Upon confirmation, a mailing address will be provided.

STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation, free gifts, etc) to WeGotcha Deals within 48 hours of return / exchange request.
a) Delivery costs covered by customer.
b) WeGotcha Deals will cover delivery costs of replacement product to customer.

NOTE: Warranty claims which do not fulfil the steps above will not be processed due to missing information.

i) An exchange will be done if the item(s) sent to you is defective/ faulty*.
ii) A refund will only be processed if the item(s) have ran out of stock for exchanges.
iii) Exchanges will only be done for exact same item(s) in its original condition (tag intact, unworn, unwashed and unaltered). Exchanges for articles which do not meet all mentioned conditions will be duly declined.
iv) WeGotcha Deals reserves the right to reject any request to mail these items.
v) All returns are final and further requests will be denied.

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry
READY STOCK
  • Material: Cotton
  • Dimension: 30cm x 30cm
  • Includes:
- 1 x pastel colour towel cupcake 
- 1 x transparent  g ift box wit h  ribbon
- 1 x cherry wit h  love card deco
 
  • Perfect gift for family, friends, and loved ones! :)
  • Perfect for special occasion such as birthday, wedding, party, company event, etc.
  • For large supply,kindly email us at wegotchadeals@gmail.com for bulk price.


 

 

 

 


 

 


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WeGotcha Deals's Delivery Schedule:


Payment made on:

Time

Shipping

Monday - Friday

Before 1.30 pm

All-day orders

Same day shipping (WM)

Next business day shipping (EM)

After 1.30 pm

Next business day shipping (WM)

Saturday - Sunday

-

Next business day shipping

Public Holiday

-

Next business day shipping



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Seller Information

Seller Information
Seller WeGotcha Deals (Malaysia)
Ship-From Address Klang, Selangor
Return/Exchange Address Klang, Selangor
Notice on Return/Exchange NOTE: Return, Exchange or Refund is not applicable for the following situations:

a) Any personal or subjective reasons such as that product does not meet up to expectation.

b) Color differences: Color may vary due to different contrast and resolution of the used monitor or screen. Be rest assured that we display the best images quality to show the real products. Please allow 20% diescrepancy in the product color due to lighting. In such cases, the variance may not be considered as a defect.

c) Size differences: There may be a 1cm - 2cm difference in our given measurements.
d) To exchange for other colors / designs / brands / sizes.
e) Defect, damaged or stain caused when handling parcel (such as the use of scissors, blade, or dirt). Kindly handle with care.
f) Items categorized under Sales, Promotions, Special Promotions, or Free Gifts.
g) Product category such as Legging, Sock, Lingerie, Undergarment.
h) Lost shipment or damaged parcel during transit.
i) Items that are washed / soaked / altered / tags removed.


NOTE: WeGotcha Deals sources directly from manufacturers. The following situations are not considered as defect or damage:
a) Glue at the sides or edges of products
b) Minor loose threads
c) Irregular fold or wrinkle due to stock handling or storage
d) Minor defect that can be corrected easily
e) Printing differences: For printed items, the prints may vary in terms of symmetry / alignment / slight color patches for each piece and return due to this reason is not considered a defect.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.