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Carall Regalia 1386 Car Air Freshener Perfume (65ml)

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 37776953
Weight (kg) 0.1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service
Brand Carall

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65a2c667 a511 45b2 9665 4754199d273c
PRODUCT DETAILS:
-BRAND: CARALL REGALIA
-TYPE: LUXURY SHINY BLACK JELLY 
-FLAVOUR: 【65ml】SILKY VEIL 1384
-VOLUME: 65ML
-CHROMED CAP
-MADE IN JAPAN


PRODUCT DESCRIPTION:
-100%ORIGINAL FROM JAPAN, GENUINE PRODUCT. BEWARE OF IMITATION.
-NON REFILLABLE
-NICELY FITS ALMOST EVERY CUP HOLDER
-NOT JUST FOR CAR USE, SUITABLE FOR HOME, OFFICE AND ROOM
-LAST FOR AT LEAST 4 MONTHS
-GREAT FOR GIFT / COMPANY ANNUAL DINNER GIFT

Seller Information

Seller Information
Seller E-Car Store
Ship-From Address Melaka, Melaka
Return/Exchange Address Melaka, Melaka
Notice on Return/Exchange We want you to love what you ordered, but if something isn't right, let us know. We'll give you a credit refund or send you another new set, or an entirely different style. Here are some points to note when you want to return the merchandise to us.

If you received your order items with any defect/wrong item received or size related issue. Kindly inform us at yhsseow@gmail.com within 24 hours after you received it. You should provided the information such as Order No., Your name, Contact number, Photo of the relevant products and reason of return for further processing. We will get back to you within 24 hours. Your exchange or return will be approved subject to size availability and stock availability. If we do not have the preferred size in stock, you will be given the same value credit to purchase for the item in our store.

You must send the item back to us within 7 days upon you received our reply. We will only bare the postage fees for the return items have defect or accidentally sent the wrong items to you. However, for exchange size request, Customer have to bear the postage fees. A RM5 administration fees will be charged per order/per transaction.
Additional information:
- All goods sold are not refundable.
- Sales item are not eligible for returns or exchanges. No exception will be made.
- Defective items are eligible for return shipping reimbursement at Skynet rate.
- Please ensure that all return items must NOT be worn, altered, or washed.
- The packaging should be in original condition in original shipping container as received.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. Returns received in damaged or used condition will not be processed.

If the goods/products has been used or damaged by the customer, there will not be any refund.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.