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Canon Pixma E400 3 In 1 Color Inkjet Printer + * 3 years On-Site Warranty

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 914308
Weight (kg) 3.5 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service * Online Registration Website:
- Canon Malaysia:
https://ylwc.canon.com.my/users/login

*Product's Technical Support and Nationwide Customer Careline Number:
- Canon Malaysia: 1800-88-2000

*Canon Customer Care Center (Warranty Issue)
- http://www.canon.com.my/personal/web/contact/locations

Product's Terms and Condition:
* Customers are required to register their products within 14 days of purchased, ONLINE, for warranty assurance. Failure to do so may affect the warranty period.
* All purchase are not available for One To One Exchange.
* All warranty service must be send to your nearest Canon Customer Care Center.

For Product's inquiry, kindly contact us at:
* No. 22, Jalan SS15/4C, 47500 Subang Jaya, Selangor.
* Office: 03-5631 7257 / 03-5631 7258
* Whatsapp: +6012-688 2707
* E-mail: sunshinecmcorporate@gmail.com
* Facebook: Sunshine Consumable Marketing
Brand Canon

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Lower Printing Costs

PIXMA E400

Enjoy lower cost of operation by printing up to 400 pages* of A4 documents with the PG-47 ink cartridge! The CL-57 ink cartridge prints up to 300 pages*.

* In accordance with ISO/IEC 24712

Compact and lightweight

PIXMA E400

Allow the printer to easily fit into even the smaller spaces and shelves in a home.

Auto Power ON

PIXMA E400

Auto Power ON detects a print command and will automatically switch the printer on with a USB connection.

Quiet Mode

PIXMA E400

Quiet Mode reduces operation noise to the bare minimum.















Specifications for PIXMA E400

Printer
Maximum Printing Resolution 4800 (horizontal)*1 x 600 (vertical) dpi
Print Head / Ink Type: FINE Cartridge
Number of Nozzles: Total 1,280 nozzles
Ink Droplet Size: 2pl
Ink Tank: PG-47, CL-57
Print Speed*2
Based on ISO / IEC 24734.
Click here for summary report
Click here for Document Print and Copy Speed Measurement Conditions
Document: Col ESAT / Simplex approx. 4.0ipm
Document: B / W ESAT / Simplex approx. 8.0ipm
Printable Width Up to 203.2mm (8inch)
Printable Area Bordered Printing Top margin: 3mm, Bottom margin: 16.7mm, 
Left / Right margin: each 3.4mm (LTR / LGL: Left: 6.4mm, Right: 6.3mm)
Recommended Printing Area Top margin: 31.6mm / Bottom margin: 29.2mm
Paper Size A4, A5, B5, LTR, LGL, 4 x 6", 5 x 7", Envelopes (DL, COM10), Custom size (width 101.6mm - 215.9mm, length 152.4mm - 676mm)
Paper Handling
- Rear Tray: E400
(Maximum Number)
Plain Paper A4, A5, B5, LTR=60, LGL=10
Photo Paper Plus Glossy II (PP-201) 4 x 6"=20
Glossy Photo Paper "Everyday Use" (GP-601) 4 x 6"=20
Envelope European DL / US Com. #10=5
Paper Weight Rear Tray Plain Paper: 64-105 g/m2, Canon specialty paper: max paper weight: approx. 275 g/m2 
(Photo Paper Plus Glossy II
(PP-201))
Ink End Sensor Dot count
Print Head Alignment Manual
Scan*4   
Scanner Type Flatbed
Scanning Method CIS (Contact Image Sensor)
Optical Resolution*5 600 x 1200dpi
Selectable Resolution*6 25 - 19200dpi
Scanning Bit Depth (Input / Output) Grayscale: 16bits / 8bits
Colour: 48bits / 24bits (RGB each 16bits / 8bits )
Line Scanning Speed*7 Grayscale: 1.2ms/line (300dpi)
Colour: 3.5ms/line (300dpi)
Scanning Speed*8 Reflective:
A4 Colour / 300dpi
Approx. 14secs.
Maximum Document Size Flatbed: A4 / LTR (216 x 297mm)
Copy  
Maximum Document Size A4 / LTR (216 x 297mm)
Compatible Media Size: A4, LTR
Type: Plain Paper
Image Quality Plain Paper: Fast, Standard
Copy Speed*9
Based on ISO / IEC 24735 and
ISO / IEC 29183 standard.
Click here for summary report
Click here for Document Print and Copy Speed Measurement Conditions
Document: Colour:
sFCOT / Simplex:
approx. 30secs.
Document: Colour:
sESAT / Simplex:
Approx. 1.8ipm
Multiple Copy Black / Colour 1 - 21 pages
System Requirements
Windows: (Please visit www.canon-asia.com to check OS compatibility and to download the latest driver updates.) Windows 8 / Windows 7 / Windows XP / Windows Vista
Macintosh: Mac OS X v10.6.8 and later
General Specifications  
Interface USB 2.0 Hi-Speed
Operating Environment Temperature: 15 - 30°C; Humidity: 10 - 80% RH (no dew condensation)
Storage Environment Temperature: 0 - 40°C; Humidity: 5 - 95% RH (no dew condensation)
Acoustic Noise (PC Print) Photo (4" x 6")*10 approx. 46.0dB(A)
Power AC 100 - 240V, 50 / 60Hz
Power Consumption Standby (scanning lamp is off) 
USB connection to PC
Approx. 1.0W
OFF: Approx. 0.4W
Copying*11
USB connection to PC
Approx. 9W
Environment Regulation: RoHS (EU, China), WEEE (EU)
Eco-Label: Energy Star
Dimension (W x D x H)   approx. 426 x 306 x 145mm
Weight   approx. 3.5kg

Specifications are subject to change without notice.
   
*1
Ink droplets can be placed with a pitch of 1 / 4800 inch at minimum.
*2 Document print speeds are the averages of ESAT in Office Category Test for the default simplex mode, ISO / IEC 24734.
Photo print speed is based on the default setting using ISO / JIS-SCID N2 on Photo Paper Plus Glossy II and does not take into account data processing time on host computer.
Print speed may vary depending on system configuration, interface, software, document complexity, print mode, page coverage, type of paper used etc.
*3 Paper types NOT supported for borderless printing are as follows: Envelope, High Resolution Paper, T-Shirt Transfer, Photo Stickers
*4 TWAIN driver (ScanGear) is based on the TWAIN specification V1.9 and requires the Data Source Manager comes with the operating system.
*5 Optical resolution is a measure of maximum hardware sampling resolution, based on ISO 14473 standard.
*6 Increasing the scanning resolution will limit the maximum possible scanning area.
*7 The fastest speed in Hi-Speed USB on Windows PC. Transfer time to computer is not included.
*8 Color document scan speed is measured with ISO / IEC 29183 Target A.
Scan speed indicates the time measured between pressing the scan button of the scanner driver and the on-screen status display turns off. 
Scan speed may vary depending on system configuration, interface, software, scan mode settings and document size etc.
*9 Copy speeds are the average of sFCOT and sESAT, ISO / IEC 29183.
Copy speed may vary depending on document complexity, copy mode, page coverage, type of paper used etc. and does not take into account warm-up time.
*10 When printing ISO / JIS-SCID N2 on 4" x 6" Photo Paper Plus Glossy II using default settings.
*11 When printing ISO / JIS-SCID N2 on A4 size plain paper using default settings.

Disclaimer
   
You need to install ink tanks or ink cartridges of all colours whether you perform black and white printing or colour printing. If any one of the ink tanks or ink cartridges is not installed, an error occurs and you cannot perform printing.
Depending on the paper or the print settings, colour ink may be consumed even when you print a document in black or perform printing in black and white. When any one of the colours of ink has run out, you need to replace the ink tank or ink cartridge.
When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the succeeding ink tanks.
The printing costs described in the brochures or websites are based on the consumption data from not the first ink tank / ink cartridge but the succeeding ink tank / ink cartridge.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colours of ink may be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging.
The repairing parts for printers will be available five years after production is discontinued. Depending on your model, we may ask you to replace it with a new one, or one with almost the same performance as a maintenance service. In this case, it may be that you cannot use supplies or accessories for your model or the compatible OS will be changed.
The warranty term for free repair varies from country to country and starts from the date of purchase. Free repair does not apply to supplies (paper or ink tanks / cartridges / print head) even within the warranty term.
To obtain good printing quality, use up ink within six months after opening.
Regarding a solution to a problem caused by using non-genuine ink cartridges (including ones supplemented with non-genuine ink by making a hole in the cartridge or so), a fee will be charged even within the warranty term. Keep this in your mind when you use non-genuine ink.
If you use non-genuine ink cartridges (including ones supplemented with non-genuine ink by making a hole in the cartridge or so), they may have a negative effect on the performance of the printer or the printing quality may be reduced. In addition, though it is a rare case and does not present a safety hazard, it is reported that a print head will become heated or smoke will be emitted from it due to an ingredient not contained in genuine Canon ink. (Note that this does not apply to all non-genuine ink.)
CREATIVE PARK PREMIUM is a premium content service available exclusively to users only when all of the colours of genuine Canon inks are installed.
A printer with a fax function stores the following fax data in printer's memory:
- Faxes not printed out due to conditions such as ink running out.
- Faxes in the send queue.
If you disconnect the power cord, the date and time settings are reset and faxes stored in the printer's memory will be deleted. Before you disconnect the power cord, confirm that faxes you need to keep have already been printed or sent.
If you will be installing the Canon printer driver on Mac OS X and using the printer through a network connection, you can select [Bonjour] or [canonijnetwork] in the [Add Printer] dialog. If [Bonjour] is selected, remaining ink level messages may differ from those indicated by [canonijnetwork]. [canonijnetwork] is not displayed if the Canon printer driver is not installed. Access our web site through the Internet and download the latest printer driver for your model. Canon recommends you to use [canonijnetwork] for printing.



** 3 years warranty only entitle for online warranty registration.

Package Include:
Canon PG-47 Black Cartridge x 1
Canon CL-57 Color Cartridge x 1
User guide manual x 1
Power cable x 1
USB cable x 1


Seller Information

Seller Information
Seller Sunshine Consumable Marketing
Ship-From Address Subang Jaya, Selangor
Return/Exchange Address Subang Jaya, Selangor
Notice on Return/Exchange * Online Registration Website:
- Canon Malaysia:
https://ylwc.canon.com.my/users/login

*Product's Technical Support and Nationwide Customer Careline Number:
- Canon Malaysia: 1800-88-2000

*Canon Customer Care Center (Warranty Issue)
- http://www.canon.com.my/personal/web/contact/locations

Product's Terms and Condition:
* Customers are required to register their products within 14 days of purchased, ONLINE, for warranty assurance. Failure to do so may affect the warranty period.
* All purchase are not available for One To One Exchange.
* All warranty service must be send to your nearest Canon Customer Care Center.

For Product's inquiry, kindly contact us at:
* No. 22, Jalan SS15/4C, 47500 Subang Jaya, Selangor.
* Office: 03-5631 7257 / 03-5631 7258
* Whatsapp: +6012-688 2707
* E-mail: sunshinecmcorporate@gmail.com
* Facebook: Sunshine Consumable Marketing

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

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