Butterfly Contour Memory Foam Pillow

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Shipping information
Shipping Method

Courier Service

Shipping Rate Notice by Location
  • West Malaysia

    RM 8.00 for up to 1 kg 
    RM 6.00 for each additional 1 kg

  • Sabah

    RM 13.00 for up to 1 kg 
    RM 13.00 for each additional 1 kg

  • Sarawak

    RM 13.00 for up to 1 kg 
    RM 13.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 8.00
  • Sarawak RM 13.00
  • Sabah RM 13.00

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 715609
Weight (kg) 1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service Email: cs.ekano@yahoo.com
Contact: 01124377767 (Prefer SMS or WhatsApp)
Warranty issues include defect item, missing item, wrong colour or size, and etc. Please contact us for any warranty issue.
Our staff will attend to your enquiry by next working day
(Office hour: Monday– Friday 9.30am-5pm)
Any defect item (verified upon received) we will full refund of postage fee.
Other reason for return, customer has to bear the postage fee of return

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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Product details

Butterfly Contour Memory Foam Pillow has scientific design of 40 degree angle conforms to the head, relieves neck and shoulder tension. It helps speed the healing process to improve quality of sleep without any adverse side effects.

The ergonomic butterfly shape supports the neck and cradles the head. Spreads and diffuses pressure points. It brings maximum comfort to your body and can make your neck and shoulder muscles totally relieved.

 

Inner Material is breathable, antibacterial, antidust and antimite. The removable and washable pillow case can protect inner core from contamination.

 

Butterfly shaped design is an ergonomic design to protect your neck and shoulder which can spread the pressure uniformly.  It supports your neck well and fits your physical curve and fills the triangle hollow place in the back of your neck. Whether you sleep on your back or on your side, it can support your body in the best way

 

The memory foam can support your weight gently and the low rebounding speed can get rid of feeling numbness. It can promote your blood circulation. You can breathe freely without any blocks. Perfectly ergonomically designed, it can support and uniformly disperse your pressure. There is no compressing point. It can alleviate the fatigue in the cervical vertebra.

 

Butterfly Contour Memory Foam Pillow is best for those people who do not have a regular sleeping posture. You can sleep either on your back or on your side. It is always comfortable and you have the most freedom. Special concave arc curve fits your spine curve well. Whether you sleep on your back or on your side, it can support your body best.


Specification: 

Size: 50 x 30cm

Weight: 900gm

Pillow case: Detachable and washable

Colour: Beige


 

 

Seller Information

Seller Information
Seller Shopper Street
Ship-From Address Bukit Mertajam, Pulau Pinang
Return/Exchange Address Bukit Mertajam, Pulau Pinang
Notice on Return/Exchange Email: cs.ekano@yahoo.com
Contact: 01124377767 (Prefer SMS or WhatsApp)
Warranty issues include defect item, missing item, wrong colour or size, and etc. Please contact us for any warranty issue.
Our staff will attend to your enquiry by next working day
(Office hour: Monday– Friday 9.30am-5pm)
Any defect item (verified upon received) we will full refund of postage fee.
Other reason for return, customer has to bear the postage fee of return

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.