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Brother Genuine Drum - DR-2355 - (Mono/Black)

Selling Price
RM 355.00
Discounted Price
RM 228.00 (GST Included)
36%
Rewards Information
  • BPoints 228
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  • Free
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 53506452
Weight (kg) 1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable SR 6%
Tax Invoice Yes (available in My Page)
After Sale Service For any inquiries, return & refund, check out http://drtonerink.com/return-refund/ Contact us at: Address: 3-1, Jalan Putra Mahkota 7/8C, Putra Heights, 47650 Subang Jaya, Selangor. Office: 03-5103 2772 Email: sales@drtonerink.com
Brand Brothers

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Seller Information

Seller Information
Seller DrTonerInk.com
Ship-From Address Subang Jaya, Selangor
Return/Exchange Address Subang Jaya, Selangor
Notice on Return/Exchange You can return your order within 5 days of receiving it. If you received items from one order in several parcels, the 5-days return period begins on the day you received the last parcel.

General Return Conditions
In order for a return to be accepted, it must meet the following conditions:

The product must be unused and unworn.
The product must be in its original state and packaging with the original tags attached.
Apparel must have the original packaging and original tags attached.
Accessories must have all parts of the original packaging. Accessories must remain vacuum – sealed if it comes in a sealed packaging.
Product must be in the original box with original tags attached. Sticker on the product should not be removed or altered in any form.
Returned products are inspected by our Quality Assurance Department. If there is any damage to the product as a result of a manufacturing defect or deviation from factory specifications, we undertake to fully refund the cost of any defective products Dr.Toner products in form of store credits for your next purchase.

OEM TONER (ORIGINAL) warranty are provided by the respective manufacturers of the toner such as HP, Canon, Samsung, Fuji Xerox, Brother, Samsung, Ricoh, etc. Please contact us for further assistance.

If the defect in the product was caused by reasons other than materials quality or assembly process, the original product will be returned to you. We do not refund products:

Obtained from a source other than http://DrTonerInk.com/
Damaged by abuse or negligence (exposure to chemicals, caustic substances, open flame, high heat, sharp object, etc.)
Damaged by misuse or activities other than the intended purpose (use of high power electricity, etc.)

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.