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BKK Authentic Bags - Original2

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Shipping information
Shipping Method

Courier Service

Shipping Rate Notice by Location
  • West Malaysia

    RM 5.00 for up to 2 kg 
    RM 5.00 for each additional 1 kg

  • Sabah

    RM 5.00 for up to 2 kg 
    RM 5.00 for each additional 1 kg

  • Sarawak

    RM 5.00 for up to 2 kg 
    RM 5.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 5.00
  • Sarawak RM 5.00
  • Sabah RM 5.00

Free shipping when purchasing over RM  200

Store’s Best Items

Vsoft Comfort Shoes Satisfaction Rating 100%
Seller Information
Seller Information
Seller Vsoft Comfort Shoes
Seller's Address
  • Ship-From Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

  • Return/Exchange Address

    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 1244736
Weight (kg) 0.5 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service We would like to announce that we are now SAME DAY DISPATCH for your order!

Please read carefully and understand How the SAME DAY DISPATCH work for you!
Terms & Conditions apply!

1. Order on Weekday/Our Working Day (Mon-Fri) before 1pm only.
2. Valid only for all FULLY PAID Order!
3. Only for Monday-Friday EXCEPT Saturday/Sunday/Public Holiday/Our Company Holiday/Special Announcement by Courier Service Company
4. SAME DAY DISPATCH mean We dispatch to Pos Laju Malaysia/Courier Service Company at the Same Day.
5. Pos Laju Malaysia/Courier Services Company normally take 1-3 day for delivery to your address depending your address/festive seasons status
6. We always hope and want to deliver fast or the next day but all it's depend your location address and also the Pos Laju/ Courier Service Company route/ Festive Seasons Status that we cannot control on that part.
7. THE BEST that what we can do or offer to all customers is We DO NOT HOLD your paid order, We Dispatch the SAME DAY!

** We reserve all the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this Terms and Conditions each time you view and use the Website. You are accordingly advised to consult the Terms and Conditions each time you view and use the Website.

The information on this website is provided for general information only.

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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BKK Authentic Bags - Original
Various Design/Color
NORMAL PRICE: RM49.90 
Special Promotion Price RM29  .90 

 

 

 

 

 

 

 

 

 

 

 


 

Seller Information

Seller Information
Seller Vsoft Comfort Shoes
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange Vsoft Comfort Shoes ACCEPT Return & Exchange!

We want you to feel comfortable when shopping with us without any worries!

We accept return & exchange based on the following terms & conditions:

RETURN & REFUND:

Within 7 days after you receive the item.
Allow Only for Manufacturer Defect Items.
FULL Amount will REFUND include the Return Postage within 7 working day after we receive the Return Items.

EXCHANGE:
Within 7 days after you receive the item.
The item is NOT DAMAGE or UNWEAR.
Item MUST returned with original packaging in a GOOD CONDITIONS.
Exchange request is only allowed on the same design & color of the item. In other words, you can only exchange the size of the item.
We provide FREE Exchange for One Time only.
We will NOT bear the Return Postage Fees but we provide FREE DELIVERY for the 1st Exchange.
(NOT INCLUDE PROMOTIONAL ITEMS)
We will Charge RM5 for every exchange that more than One Time with the same items/order plus the Delivery Charges base on location.

**We reserve the right to refuse your return or exchange request if you do not fulfill the requirements stated above & we reserve the right to change any of the terms & conditions above at anytime.

IMPORTANT
Please notify/inform us for all Return/Exchange Request BEFORE sending back by SMS/WeChat/Whatapps to +6011 2717 5233 or by email to: vsoftshoe@gmail.com / admin@vsoftshoe.com or by Fax to: +603 6262 6901

IMPORTANT:
Your Return/Exchange is ALLOW only after we confirm for the Return/Exchange by email. (a confirmation email will sent to you within 2 working day)

PLEASE Sent all RETURN/EXCHANGE Items to:
(USING POS LAJU ONLY)

Vsoft Shoes Marketing (SELF COLLECTION)
www.vsoftshoe.com
No.21, Jalan 21/62B, Bandar Menjalara,
52200 Kepong, Kuala Lumpur.
Tel: 011 2717 5233

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.