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Best buy High Quality Charles & Keith Purse

Selling Price
RM 17.90
Original Price
RM 69.90
Discount Rate
74% OFF
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Sold by Stacey

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  Charles & Keith Purse
Size: 18CM X 10CM

Delivery  3 - 4 working days


 

 

 

 

 

 

 

 

 

 

 

 

 

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 1046426
Weight (KG) 0.2 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable Not Applicable (Non-GST seller)
After Sale Service For any inquiry & further info, kindly contact us via:

- 0166111678 (SMS/Whatsapp)
- staceyfuah@hotmail.com
Brand Charles & Keith

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      Product Q&A

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        Exchange & Return Policy

        Seller's Information

        Seller Stacey
        Shipping from
        Return/Exchange address
        Notice on Return/exchange After-Sale Policy

        1. We will absolutely check the quality of every item before sending them out, we providing the best service in term of both quality and quantity.

        2. If something unavoidably wrong with the quality of the items you receive, please contact with us, and send an email to us enclose the photos of broken items within 7 days after the items received. This allow our side to check on the problem and give you a reply after verifications

        3. If the quality problems are verified by our side, we will tell you methods of compensation through emails or phone

        4) The following are not consider quality issues:
        (a) thread, fold, color
        (b) does not affect the overall wear of the defects, such as lining, corners and other obvious at the start line, uneven sewing , small spots on a light-colored clothes, small stain
        (c) physical and picture slightly different, such as buttons, corners, tag
        (d)Gap between physical & Photo quality

        商品售后条规
        1. 在商品送出前,我们绝对会检查每个项目的质量,我们提供最好的质与量服务。

        2. 如果事情难免,您收到的商品质量有问题,请与我们联络,并在收到商品的7日内发送电子邮件给我们,并附上商品损坏照片。 我们会检查这个问题,然后给你核实后答复。

        3. 如果质量问题得到我们的核实,我们会通过电子邮件或电话告诉你补偿方式。

        4. 以下情况不属于质量问题:
        (a)线头、褶皱、色差
        (b)不影响整体穿着的瑕疵,如里衬、边角等不明显处开线,缝制不齐,淡色衣服上的小暇斑、小污点
        (c)实物与图片略有差别,如纽扣、边角、吊牌
        (d)实物品质与图片有差距,

        Please Email us at: staceyfuah@hotmail.com

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.