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Basic Step Trial Kit

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 754702
Weight (kg) 0.5 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service

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Key Features/Benefits:

1.  Water Bank Moisture Cream (10ml)
Laneige Water Bank Gel Cream is a 24-hour long-lasting moisture cream with strong hydrating effect and rich texture to refine a rough skin into a smooth and shiny skin. Contains mineral water for skin regeneration and Water Pump System for a moisture circulation to safeguard skin moisture and hold it in to leave the skin moisturized and smooth. - Contains grape seed oil and mango seed oil with anti-oxidant and soothing properties to emulsify the skin and supply nutrition and energy.

How to use: After using essence, release about a hazelnut-sized amaount. Gently spread from the center of the face towards the contours

2. Water Bank Essence (10ml)
Laneige Water Bank Essence is a special moisture supply with Laneige Water Pump System. Contains a combination of natural moisturizers that increases moisture retaining function. Use regularly for stain-smooth, luminous skin.

How to use: Use after lotion, before cream. Pump twice and apply throughly over the entire face. Cover the face with hands for 10 seconds. The warmth from your hands will help moisture penetrate more deeply.

3. Power Essential Skin Refiner Moisture (15ml)
LANEIGE Power Essential Skin Refiner Moisture removes dried keratin and purifies the skin for clear and transparent skin. Bio Dusali, extracted from fermented seaweed with strong energy of life, supplies energy to the skin and promotes keratin turnover, while the Hyacinth extracts purify the skin from heavy metal, smog, and other harmful materials to leave the skin moist and transparent. Exfoliating enzymes gently remove the dead skin cells with less irritation. Skin-nourishing royal jelly extracts and sugar cane extracts refine dry and rough skin for moist and healthy skin.

How to use: Dispense appropriate amount onto a cotton pad after cleansing every morning and everning. Gently apply as lightly wiping in a outward direction.

4.  Balancing Emulsion Moisture (15ml)
Laneige Balancing Emulsion moisture is a purifying and hydro balancing care for a soft and clear skin. Enriched with bio Dusali, extracted from fermented seaweed with strong energy of life, supplies energy to the skin and promotes keratin turnover, while the Hyacinth extracts purify the skin from heavy metal and other harmful materials to leave your skin moist and transparent.

How to use: AM and PM. Wipe a proper amount (size of a 10 dollar coin) to cleansed face and neck with cotton pad in a outward direction. Gently massage into skin. 

Seller Information

Seller Information
Seller Chiqbox Marketing
Ship-From Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Return/Exchange Address Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Notice on Return/Exchange -One-on one exchange within 7 calendar days following receipt of delivery.
-To eligible for a return, your item must be unused and in the same condition that you received it.
-Your item must be in the original packaging.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.