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Selling Price
RM 55.00
Original Price
RM 356.00
Discount Rate
85% OFF
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Sold by ey452

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 1357389
Weight (KG) 0.7 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable Not Applicable (Non-GST seller)
After Sale Service
Brand None

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      Product Q&A

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        • All your Q&A posts are available in My Page > My Shopping Talk > My Q&A History.
        • Once seller replies, you will be notified by email.
        • Your posts may be removed and 11street reserves the right to suspend your account if inappropriate contents are found;
          • Any implication of direct trade / discounts with your contact number, email address, or any offline contact point.
          • Any indication of libel/defamation, inappropriate price comparison, unrelated ads, etc.
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        Exchange & Return Policy

        Seller's Information

        Seller ey452
        Shipping from
        Return/Exchange address
        Notice on Return/exchange We do our best to make sure you never need to use this policy. We will examine the handbag before sending out to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that there might be a manufacturing defect or that a wrong item is delivered to you by mistake.
        1) We accept return if item is defective upon received.
        2) Upon receiving the items, if there is any defect/damage, please email to notify us in writing within a day upon receiving the item. Otherwise NO defect/damage claim will be allowed.
        3) Buyer will have to pay for all the return shipping fees (defected item). Return item must be in complete set or same as the condition we shipped out. Please return your item(s) within 7 days from receiving confirmation from us. We can only exchange items that are still in stock, otherwise we will refund the item amount.
        4) We will not accept return of item that had been used or damaged during shipment. Only manufacturer defect is accepted.
        5) Shipping and handling charges, insurance and other fees are not refundable in any case.
        6) Goods sold are not refundable or exchangeable.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.