Free Shipping Brand Owner of Arwin/Biochem Malaysia

[ARWIN/BIOCHEM] Secret Rose Garden Set

Selling Price
RM 355.00
Discounted Price
RM 159.00
55%
Shipping
OverseaInternational Shipping
  • Free
Quantity
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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 31138339
Weight (kg) 0.56 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service After Sales Service :
Please be reminded that using skin care products is not the same as having a medical or surgical treatment and the effects cannot be immediately observed, you may require long-term usage to see the improvements on your skin. Please stop using the product immediately if any red spots, swelling, itching, or skin irritation symptoms occurring. If you do experience any discomfort or allergic reaction after using the product, please consult a dermatologist or a doctor.
Since individual skin condition is different and the skin may react differently to the product, please apply a small quantity of the product behind the ear using a cotton bud to check if you are allergic to the product. If you feel any discomfort, you should immediately stop using the product and consult a doctor as soon as possible.
We ship all products as new and unopened for private consumption. Once the product has been opened and used, it cannot be returned. If you have any questions about payment and shipping methods, please email arwin@etailergateway.com

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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秘密花园组 

Secret Rose Garden Set

Worth RM355

For All Skin Types


Set Includes:

  • Damascena Rose Whitening Cleansing Mousse [Upgraded Version - Vitamin B12] 250ml
  • Rose Rejuvenate Essential Lotion 30ml
  • Rose Rejuvenate Essence 30ml


Product Function:

大馬士革玫瑰氨基酸净白洗卸二用幕斯B12升級版

Damascena Rose Whitening Cleansing Mousse [Upgraded Version - Vitamin B12]
Double effects   cleansing / makeup removal / moisturizing / whitening / nourishing all in one  providing complete cares.

 

玫瑰胜肽幼嫩‧金前導水精華

Rose Rejuvenate Essential Lotion
ARWIN/Biochem Rose Rejuvenate Essential Lotion contain innovative formula to help improve moisture on the skin,  allow nutrient absorption maintain the perfect oil and moisture balance  of the skin, conditioning the skin, enhance its absorption and making the skin more delicate, soft and bright.

 

玫瑰胜肽幼嫩‧金精華液

Rose Rejuvenate Essence 30ml
ARWIN/Biochem Rose Rejuvenate Essence extracted from rose-hip extract, can improve the slow secretion of sebum, acne, pores, dull and dark sports. It can  effectively for oil-control, speed up the collagen synthesis  to prevent skin aging and smooth fine lines.

 

Seller Information

Seller Information
Seller ARWIN/BIOCHEM
Ship-From Address Taoyuan , Yangmei Town
Return/Exchange Address Petaling Jaya, Selangor
Notice on Return/Exchange Return Policy
We would only accept a return within 7 calendar days, which begins on the date you receive the item. This period is subject to restrictions and exclusions. 7 calendar days is measured from the date you receive the item to the post stamp date of your return parcel.
1. The product is damaged or shows liquid leakage
2. We sent the wrong quantity
3. We sent the wrong item
We would not accept a product return when:
1. The product has been opened and not in the original packaging. (Any free gifts should also be included in the return shipment.)
2. Any element of suspicious activity, fraud, bad faith or abuse will lead to immediate rejection of the return request. e.g. too many returns from the same customer.
3. It has been over 7 calendar days since you received the item.
4. Proof of purchase (order number and tax invoice at the minimum) must be provided to us.
5. The customer bears the return shipment risk and responsibility until the returned item safely arrives at the designated us return address and duly acknowledged and received, because if the products or packaging has been damaged in shipment, it may affect the validity of your return request.
6. Any code, discount or promotion used for any returned and refunded order, wholly or in part, will not be valid or re-validated for any subsequent order.
Please email Arwin Customer Service Centre, arwin@etailergateway.com, as soon as possible with a photo of the product you wish to return as attachment. We will give you a case No for your reference and the shipping address once we accept the return request. Lastly, email the courier name and consignment note to us at so we can look out for your shipment.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.