Free Shipping Brand Owner of Arwin/Biochem Malaysia

[ARWIN/BIOCHEM] Essence Lip Balm (Flower/Lavender/Rose Flower) (4.2g)

Selling Price
RM 76.00
Discounted Price
RM 54.34
International International Shipping Policy
International Shipping Policy
Delivery Lead time

Delivery of overseas orders will typically take between fourteen (14) and twenty-one (21) days from the date of order acceptance on the 11street website (i.e. the date the order status is updated as "Preparing for Shipment").

Cancellation, Exchange, Returns and Refunds Policy

Any request for cancellation/return/exchange of overseas orders:-

Return, refund and/or exchange of overseas orders due to "change of mind" is strictly prohibited.

Custom Tax

Overseas orders may be subject to import taxes, customs duties and fees levied by Malaysian Customs ("Taxes") upon arrival in Malaysia. As a general principle, such additional charges are to be borne by the global sellers.

However, buyers who have any issues/concerns relating to reimbursement of Taxes may contact 11street Customer Service.

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 27486505
Weight (kg) 0.2 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service After Sales Service :
Please be reminded that using skin care products is not the same as having a medical or surgical treatment and the effects cannot be immediately observed, you may require long-term usage to see the improvements on your skin. Please stop using the product immediately if any red spots, swelling, itching, or skin irritation symptoms occurring. If you do experience any discomfort or allergic reaction after using the product, please consult a dermatologist or a doctor.
Since individual skin condition is different and the skin may react differently to the product, please apply a small quantity of the product behind the ear using a cotton bud to check if you are allergic to the product. If you feel any discomfort, you should immediately stop using the product and consult a doctor as soon as possible.
We ship all products as new and unopened for private consumption. Once the product has been opened and used, it cannot be returned. If you have any questions about payment and shipping methods, please email

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.


For order related and other issues, kindly click on E-mail Enquiry here.

E-mail Enquiry




Be Moisturized and Charming by Essence Oil
The best way to repair damaged and dry lips is to put on lip balm as often as possible. The essence oil will moisturize your lips and make it tender. Furthermore, additional care is recommended before sleeping to deeply repair lip lines, then dry lips won’t be the stopper for you to bloom anymore.

Farewell Dry Lips, Welcome Back Hot Kiss
Perfect cosmetics only come from pretty lips which bring the most charm of a lady and make the face even gorgeous. Don't let damaged and uneven lips happen, just no-no.

Melembapkan dan menawan dengan penggunaan Essence Oil

Cara terbaik untuk membaiki bibir rosak dan bibir yang kering adalah dengan memakai pelembap bibir sekerap mungkin. Pati minyak akan melembapkan bibir anda dan membuat ia lembut. Tambahan pula, penjagaan tambahan bibir adalah disyorkan sebelum tidur bagi membaiki bibir, kemudian bibir kering tidak akan menggangu hidup anda lagi.

Selamat Tinggal Bibir Kering, Selamat Datang Kembali Bibir Menawan!

Solekan sempurna datang dari bibir cantik dan mungil yang membuat anda kelihatan cantik dan menawan. Jangan biarkan bibir yang rosak dan tidak sekata terjadi, katakan tidak-tidak.

 Product Name

Flower Essence Oil Lip Balm


Rose Flower Essence Oil Lip Balm

Lavendar Essence Oil Lip Balm

 Features / Ciri-ciri
  • Immortelle Nutritious Essence Keeps Lips Tender and Glossy
  • Immortelle extract along with nutritious formula provide perfect moisturizing effect increasing tenderness and gloss of lips, also chill you out by sweet lavender, flower or rose aroma spread from your lips.
  • Immortelle Essence Berkhasiat bagi memastikan bibir lembut dan sihat
  • Immortelle ekstrak bersama dengan formula berkhasiat yang lain memberikan kesan lembab yang sempurna ke atas bibir anda, haruman lavender dan aroma bunga ros yang menenangkan.
  • Perfect Moisture Soothing Damaged Dry Lips
  • Moisture lips with rose essence soothing damaged dry lips and care with unique rose aroma keeping lips soft and healthy.


  • Sesuai untuk melembapkan bibir kering
  • Melembapkan bibir dengan rose essence membaiki bibir rosak dan kering dengan aroma ros yang unik supaya bibir lembut dan sihat.

Special aromatic lavender freshness comforts/soothes your mood and comforts dry lips by keeping moisture in lips, also provides tasty happiness of lavender aroma all the time.


Aroma lavender dapat memberi kesegaran Keselesaan / melegakan mood anda dan mengekalkan kelembapan pada bibir.


Seller Information

Seller Information
Ship-From Address Taoyuan , Yangmei Town
Return/Exchange Address Subang , Selangor
Notice on Return/Exchange Return Policy
We would only accept a return within 7 calendar days, which begins on the date you receive the item. This period is subject to restrictions and exclusions. 7 calendar days is measured from the date you receive the item to the post stamp date of your return parcel.
1. The product is damaged or shows liquid leakage
2. We sent the wrong quantity
3. We sent the wrong item
We would not accept a product return when:
1. The product has been opened and not in the original packaging. (Any free gifts should also be included in the return shipment.)
2. Any element of suspicious activity, fraud, bad faith or abuse will lead to immediate rejection of the return request. e.g. too many returns from the same customer.
3. It has been over 7 calendar days since you received the item.
4. Proof of purchase (order number and tax invoice at the minimum) must be provided to us.
5. The customer bears the return shipment risk and responsibility until the returned item safely arrives at the designated us return address and duly acknowledged and received, because if the products or packaging has been damaged in shipment, it may affect the validity of your return request.
6. Any code, discount or promotion used for any returned and refunded order, wholly or in part, will not be valid or re-validated for any subsequent order.
Please email Arwin Customer Service Centre,, as soon as possible with a photo of the product you wish to return as attachment. We will give you a case No for your reference and the shipping address once we accept the return request. Lastly, email the courier name and consignment note to us at so we can look out for your shipment.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.


  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.