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Amazon Echo Dot Speaker Alexa 2nd Generation - Bluetooth Wireless Smart Assistant & Voice Control your home 

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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 6.00 for up to 5 kg 
    RM 1.00 for each additional 1 kg

  • Sabah

    RM 9.00 for up to 5 kg 
    RM 1.00 for each additional 1 kg

  • Sarawak

    RM 9.00 for up to 5 kg 
    RM 1.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 6.00
  • Sarawak RM 9.00
  • Sabah RM 9.00

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CaseYours Malaysia Satisfaction Rating 98% Grade Power Seller
Seller Information
Seller Information
Seller CaseYours Malaysia
Seller's Address
  • Ship-From Address

    Rembau, Negeri Sembilan

  • Return/Exchange Address

    Rembau, Negeri Sembilan

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Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 47567691
Weight (kg) 0.1 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service How can we help you? Contact CaseYours support at: Facebook Messenger: Go to link m.me/caseyoursmalaysia Email: hello@caseyours.com.my

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Pre-order is entitled to get a

FREE Silicone Protective Case for Echo Dot (worth RM39.90)

(*for order from 25/8, pre-order purchase only)

Pre-order Price: RM299-RM309

Retail Price: RM319

Estimated shipping starts: 1-2 weeks


Echo Dot is a hands-free, voice-controlled device with a small built-in speaker—it can also connect to your speakers or headphones over Bluetooth or through a 3.5 mm audio cable to deliver stereo sound to the speakers you choose. Dot connects to the Alexa Voice Service to play music, make calls, send and receive messages, provide information, news, sports scores, weather, and more—instantly.

Echo Dot can hear you from across the room, even while music is playing. When you want to use Echo Dot, just say the wake word “Alexa” and Dot responds instantly. If you have more than one Echo or Echo Dot, Alexa responds intelligently from the Echo you're closest to with ESP (Echo Spatial Perception). 

Learn more about ESP

Sleek and compact design makes Echo Dot a convenient addition to any room in the house. With its built-in speaker, you can place Dot in the bedroom and use it as a smart alarm clock that can also turn off your lights. Or use Dot in the kitchen to easily set timers and shop tens of millions of Amazon products using just your voice.

Echo Dot can also directly connect to speakers using a 3.5 mm stereo cable or using Bluetooth to add voice control to your home stereo system in the living room or den. Learn more about Bluetooth speakers and devices that work well with Echo Dot.

Echo Dot provides hands-free voice control for Amazon Music—just ask for your favorite artist or song, or request a specific genre or mood. You can also search for music by lyrics, when a song or album was released, or let Alexa pick the music for you. Listen to any song with Amazon Music Unlimited. Learn more

Echo Dot also provides hands-free voice control to Pandora, Spotify, iHeartRadio, and TuneIn.



Introducing Alexa calling and messaging—a new way to be together with family and friends. When you’re busy making dinner, just ask Alexa to place a call to Mom or send a quick voice message to a friend. With Alexa, you can talk to anyone who has an Echo, Echo Dot, Echo Show, or the Alexa App. You can also enable a new feature called Drop In for the special cases when you want to connect instantly with your closest family and friends or other Echo devices in your home.

With the Alexa App, conversations and contacts go where you go. When you’re away from home, use the app to make a quick call or send a message to your family’s Echo. Alexa calling and messaging is free—to get started download the Alexa App. Learn more

Use Echo Dot to switch on the lamp before getting out of bed, turn up the thermostat while reading in your favorite chair, or dim the lights from the couch to watch a movie—all without lifting a finger…or even raising your voice.

Echo Dot works with smart home devices such as lights, switches, TVs, fans, thermostats, and more from Philips Hue, TP-Link, Sony, ecobee, WeMo, SmartThings, Insteon, Lutron, Nest, Wink, Honeywell, and more. Learn more about compatible smart home connected devices, including starter kits for easy setup.



Tucked under the light ring is an array of seven microphones that use beam-forming technology and enhanced noise cancellation. With a more powerful processor, the Echo Dot has improved wake-word performance to hear you ask a question from any direction—even in noisy environments or while playing music.

When you want to use Echo Dot, simply say the wake word, “Alexa,” and Dot lights up and streams audio to the cloud, where the Alexa Voice Service is leveraged to recognize and respond to your request instantly. Learn more about voice recognition on Echo Dot.

Alexa—the brain behind Echo Dot—is built in the cloud, so it is always getting smarter. The more you use Dot, the more it adapts to your speech patterns, vocabulary, and personal preferences. And because Echo Dot is always connected, updates are delivered automatically.

Just in the last few months we've added Alexa calling and messaging, exclusive voice-shopping deals, far-field voice control of Amazon Video on Fire TV, and thousands of new skills from third-party developers. Explore more things to try with Alexa.


 

Skills add even more capabilities like ordering a pizza from Domino's, requesting a ride from Uber, tracking your fitness with Fitbit, ordering flowers from 1-800-Flowers, controlling your TV with DISH Hopper, and more. Enabling skills lets your Echo Dot do even more—simply discover skills you want to use in the Alexa App. To enable a new skill, just ask Alexa.

New skills are being added all the time. You can also see ratings and reviews to learn what other customers are saying about the thousands of skills available in the Alexa App. Discover and enable skills.

With the free Alexa App on Fire OS, Android, iOS, and desktop browsers, you can easily setup and manage your Echo Dot. Use the Alexa App to connect music services you already use like Spotify and Pandora. Link your calendar from Google, G Suite, iCloud, Outlook.com or Office365. Setup your smart home devices from Philips Hue, TP-Link, ecobee, WeMo, SmartThings, Insteon, Wink, Nest, Lutron, and more.

Make calls, view your conversation history, manage contacts, and get notifications when you receive a message (calling and messaging features available on iOS and Android only). See which books are available to read from your Kindle and Audible libraries. View shopping and to-do lists while on the go. Control your timers and set custom tones for your alarms, and much more. The Alexa App is also where you discover third-party skills.

Dimension 1.3" x 3.3" x 3.3" (32 mm x 84 mm x 84 mm)
Weight 5.7 oz. (163 grams) 
Wi-Fi Connectivity Dual-band Wi-Fi supports 802.11 a/b/g/n (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Bluetooth Connectivity Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Dot or from Echo Dot to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.
Audio Built-in speaker for voice feedback when not connected to external speakers. 3.5 mm stereo audio output for use with external speakers (audio cable not included).
System Requirements Echo Dot comes ready to connect to your Wi-Fi. The Alexa App is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. Certain skills and services may require subscription or other fees.
Included in the box Echo Dot, power adapter (9W), Micro-USB cable, and Quick Start Guide

  • Echo Dot (2nd Generation) is a hands-free, voice-controlled device that uses Alexa to play music, control smart home devices, make calls, send and receive messages, provide information, read the news, set alarms, read audiobooks from Audible, control Amazon Video on Fire TV, and more
  • Connects to speakers or headphones through Bluetooth or 3.5 mm stereo cable to play music from Amazon Music, Spotify, Pandora, iHeartRadio, and TuneIn
  • Introducing Alexa calling and messaging, a new way to be together with family and friends. Just ask Alexa to call or message anyone with an Echo, Echo Dot, or the Alexa App.
  • Controls lights, fans, TVs, switches, thermostats, garage doors, sprinklers, locks, and more with compatible connected devices from WeMo, Philips Hue, Sony, Samsung SmartThings, Nest, and others
  • Hears you from across the room with 7 far-field microphones for hands-free control, even in noisy environments or while playing music
  • Includes a built-in speaker so it can work on its own as a smart alarm clock in the bedroom, an assistant in the kitchen, or anywhere you might want a voice-controlled computer; Amazon Echo is not required to use Echo Dot
  • Always getting smarter and adding new features, plus thousands of skills like Uber, Domino's, DISH, and more


  • 1x Amazon Echo Dot Alexa 2nd Generation - Bluetooth Wireless Smart Assistant & Voice Control your home
  • 1x Free Protective Silicone Case (for Pre-order only, valid for purchase from 25/8 onwards, while stock last)

Seller Information

Seller Information
Seller CaseYours Malaysia
Ship-From Address Rembau, Negeri Sembilan
Return/Exchange Address Rembau, Negeri Sembilan
Notice on Return/Exchange Terms and Conditions 1) The terms we and us mean CaseYours and you means the customers. 2) All sales are FINAL unless the products received are defective/broken/mismatched/unsatisfied 3) We only accept items return within 14 days after purchase. 4) Items to be returned must be in SEALED condition 5) CaseYours reserves the right to change any terms and conditions without prior notice. 6) Place order only if you agree with our terms and conditions. 7) In the event of items out of stock after payment, you may: o order another item of similar price o order another item of lesser price with the rest money refunded o order item or higher price and pay the extra o choose to get complete refund Warranty Policy 1) Warranty only covers defects in materials and workmanship. The warranty does not cover normal wear and tear, excessive abuse or misuse of the product. 2) Within the warranty period, a new unit will be replaced without any charges for parts and labour. 3) Shipping fee is bear by seller for defective, wrong product sent. 4) Shipping fee is bear by buyer for incorrect order detail, change of mind, order modification such as changing color and model. 5) We reserve the rights to replace the product with the same or equivalent product. 6) Replacement of product does not in any way renew or extend the warranty period. 7) Warranty is only applicable to the buyer of the product. 8) Please make sure that the product is properly packaged to ensure that no damage occurs to the product during transit. 9) Please take note that it takes 3-5 working days for the verification process of product replacement. 10) The warranty does not cover damage or loss incurred during transportation of the product. 11) Warranty void if there is physical damage on the products or the product box is lost. Exchange and Refund Policy 1) Requesting exchange/refund of goods is available within 3 days of receiving goods. 2) Exchange/Refund must be made within 3 days upon receiving the item. 3) Goods will be shipped out within 2 days after approval process. 4) Requests for exchange/refund after 3 days upon receiving goods will not be entertained. 5) Customers must ensure that the returned goods are in the same condition when they first received it. 6) Defective or incomplete item is not eligible for exchange/refund. 7) RM3.00 of processing fee will be charged for the exchange/refund. 8) Shipping fee is bear by CaseYours for defective, wrong product sent. 9) Shipping fee is bear by buyer for incorrect order detail, incorrect address, change of mind, order modification such as changing color and model. 10) Customers must provide the tracking number to us once the parcel has been shipped either via SMS or WhatsApp. 11) It will take 1 working day for us to check the condition of the goods returned. 12) Amount of refund will be transferred within 3 working days.

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

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