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AGNESIA ANTISEPTIC POWDER 300G

Selling Price
RM 11.72
Original Price
RM 12.60
Discount Rate
7% OFF
  • GST included
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Sold by ihbmart.com

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Product Name:AGNESIA ANTISEPTIC POWDER 300G

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 841855
Weight (KG) 0.32 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable SR 6%
After Sale Service ihbmart@gmail.com
Brand None

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      Product Q&A

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        Exchange & Return Policy

        Seller's Information

        Seller ihbmart.com
        Shipping from
        Return/Exchange address
        Notice on Return/exchange ALL products are checked twice for accuracy, defects before packed for shipping.

        If you are NOT satisfied with your purchase for the following reasons
        1) Wrong items being delivered
        2) Items received are not in good condition
        we will gladly accept returns of packages within 7 days of the order date and issue a full refund.

        All we ask is that the product is...
        (i) In the same condition you received it
        (ii) In the original box and/ or packaging
        (iii) Not used

        Please request for return or exchange by emailing us at support@ihbmart.com as soon as possible once the order is received. You have to include the following details in the email:
        - Order no:
        - Contact no:
        - Product to return or exchange:
        - Reason for return or exchange (so that we can improve!).

        Once we receive your request for return or exchange, we shall contact you within 3 business days for further instructions. To exchange item, please let us know the item you like to have in exchanged.

        If we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will make sure we send the correct items to you, ALL at our expense.

        Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.

        Just don't forget that before you ship anything back to us, please email support@ihbmart.com first so that we can provide you with complete return instructions.

        This return policy may be updated from time to time without prior notice.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.