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Shipping information
Shipping Method

Courier Service (Bundle Shipping is Available)

Shipping Rate Notice by Location
  • West Malaysia

    RM 6.00 for up to 1 kg 
    RM 1.20 for each additional 1.5 kg

  • Sabah

    RM 11.00 for up to 0.5 kg 
    RM 5.00 for each additional 0.5 kg

  • Sarawak

    RM 10.00 for up to 0.5 kg 
    RM 4.50 for each additional 0.5 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 6.00
  • Sarawak RM 10.00
  • Sabah RM 11.00

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 341503
Weight (kg) 0.3 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Not Applicable (Non-GST seller)
Tax Invoice No
After Sale Service ROCKABYE BABY HOUSE www.rockabyebb.com Tel: +6011 2025 2077 Email: rockabye_bb@yahoo.com https://www.facebook.com/rockabye.baby.house Skype: rockabye_bb@yahoo.com

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For order related and other issues, kindly click on E-mail Enquiry here.

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豉汁西兰花/辣煎香菇/什锦焖肉丁/香油腰花煲
柠香牛肉/葱香萝卜丝/瓜片白肉/奶油洋葱汤
豆香丸子/萝卜干炒鲜菇/清炒荷兰豆/冬瓜脆排汤
芹菜碎牛肉/芹叶炒蛋/咸肉娃娃菜/白玉汆红汤
爽口小黄瓜/速烤鱿鱼/甜豌豆鸡肉丁/杂菜汤
泡椒蒸丝瓜/茄香肉泥/蒜香芋块/芡实莲子牛肉汤
豆丝牛肉/荷兰豆清炒虾仁/咸蛋煸苦瓜/萝卜干贝汤
虾干烩白菜/蜜汁酒酿蒸南瓜/银芽牛肉丝/玉米芙蓉羹
辣味萝卜丝/蒜苗五花肉/糖醋莲白/小葱百叶汤
荠菜肉丝炒年糕/杂菇西兰花/芝麻酱香拌豆皮/绿豆南瓜清凉汤
榨菜炒肉丝/腊味萝卜/蛤蜊蒸蛋/蛤蜊豆腐汤
芙蓉鲜虾/辣炒小鱼干/清炒洋葱丝/番茄牛肉清汤
香炒笋尖/韭菜炒香干/香菜肉末浇豆腐/花生红枣鸡爪汤
回锅鸡片/咖喱肉酱老豆腐/肉松拌豆苗/番茄虾皮汤
金针鸡丝/干烧牛肉/西芹百合/黄金红玉汤
椒香鸡脯/麻婆山药/蒜薹腊肠/奶汤娃娃菜
红椒酿肉/香干丁炒芹菜/糖醋藕片/果香脊肉汤
腊肉焖卷心菜/肉糜冻豆腐/酸萝卜牛肉丝/蜜枣枸杞红糖羹
卷心菜炒香菇/蘸水茄子/洋葱黑椒牛肉粒/酸菜鱼片汤
双椒蛋松/豉汁清蒸花菜/爆炒猪肝/百叶咸肉鸡腿煲
白饭鱼煎蛋/嫩炒牛肉条/芸豆酸辣鸡丝/番茄紫菜虾皮汤
番茄焖鸡翅/椒香鱿鱼片/凉拌海带丝/川贝百合雪梨汤
黑白双椒/葱烧鲫鱼/扁豆焖肉/枸杞萝卜丝汤
粉蒸萝卜丝/干贝丝炒蛋松/葱爆鸡翅/蜜枣清炖牛百叶
菠萝炒鸡米/荠菜年糕炒蛏子/甜辣萝卜干/香菇银芽虾汤
剁椒蒸香干/鲜蔬鸡胗/鲜藕炖肉/紫菜蛋花汤
红绿脆丝/萝卜丁炒虾仁/爆炒鳝段/猪肝菠菜汤
蒜苗炝藕条/油豆腐焖肉/蜜汁枸杞蒸山药/银鱼羹
绿红脆蔬炒虾仁/肉末蒸蛋/小炒蘑菇/荠菜豆腐羹
苦瓜番茄炒鸡蛋/豉汁蒸扇贝/陈皮烧排骨/黄瓜皮蛋汤

 

Seller Information

Seller Information
Seller ROCKABYE BABY HOUSE
Ship-From Address Kulim, Kedah
Return/Exchange Address Kulim, Kedah
Notice on Return/Exchange Out of stock/Re-Stocking: To those item which payment had been made but out of stock, we will notify you via SMS, if you do not wish to wait for re-stocking. You may change to any other products at the same price, or you may proceed to do the cancellation. For wrongly Sent/Defective Items: We expect the parcel return within working 7 days. Return items must be in its original box and packaging, and MUST be in re-sell conditions. We will arrange a shipment with the correct/same product or cash refund in otherwise. Missing items: If your orders are shipped with missing items/accessories, kindly contact ROCKABYE BABY HOUSE directly (01120252077 / rockabyeb_bb@yahoo.com) via watapps or e-mail us the pictures and details within 7 working days. We will rectify the issue ASAP and re-arrange another shipment for the missing parts that is zero cost to you. Parcel Lost: Rockabye Baby House will NOT be held responsible for goods lost in transit. You can opt to purchase insurance cover for goods in transit. Parcel Damaged: Rockabye Baby House will NOT be held responsible for goods damaged in transit. You may proceed to claim from courier company directly within the same day upon goods received. Unclaimed Parcel: For parcel that return back to Rockabye Baby House due to unclaimed from customer, customer need to bear the parcel re-send postage. Product Warranty: All products warranty is direct under the specific manufacturers/distributors. If you wish to claim the warranty for items with a warranty card, you may contact us (01120252077 / rockabye_bb@yahoo.com) for the distributors/manufacturers details. Distributors will require customers to send the defect items or walk-in personally to their Service Center for warranty claim. Return Policy: Due to hygiene issue, Sanitary Pads, Nipple Shield, breastshield, nursing Bra, handsfree Bra, Nursing Pads, and intimates items (all item that has direct contact to skin) are strictly NOT returnable. ROCKABYE BABY HOUSE WWW.ROCKABYEBB.COM 01120252077

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.