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24K Gold Plated Face Massager

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Shipping information
Shipping Method

Courier Service

Shipping Rate Notice by Location
  • West Malaysia

    RM 5.00 for up to 1 kg 
    RM 4.00 for each additional 1 kg

  • Sabah

    RM 10.00 for up to 1 kg 
    RM 9.00 for each additional 1 kg

  • Sarawak

    RM 10.00 for up to 1 kg 
    RM 9.00 for each additional 1 kg

* The actual shipping fee to be applied can differ according to product qty or options, so please check Shopping Cart page or Order/Payment page.

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  • West Malaysia RM 5.00
  • Sarawak RM 10.00
  • Sabah RM 10.00

Basic Information of Product

Basic Information of Product
Product Status/Sales Type New Product No. 688860
Weight (kg) 0.3 kg Country of Origin N/A
Shipping Method

Courier Service

GST Applicable Standard Rate
Tax Invoice Yes (available in My Page)
After Sale Service Info@mybuy.my

11street receives report on products to protect buyers’ right. For further information on safe trade, please contact us.

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For order related and other issues, kindly click on E-mail Enquiry here.

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Beauty tools are needed for everyday regimes such as massagers, steamers, and mini lawnmowers. Today’s gets some help with a 24K gold plated face massage.

 

Product specifications and features

  • Dimensions: 140mm x 16mm
  • Material: Brass, aluminium, and T-shape head with 24K gold plating
  • Vibration frequency: 6,000 times per minute
  • Power supply: DC 1.5V (1x AA battery)
  • Activates cell movement and contours facial features
  • Quick elimination of puffy face and 3-minute removal of eyes bags
  • Waterproof
  • 6-month warranty for manufacturing defects

 

Package includes

  • 1 x Ion face contouring massager
  • 1 x user manual
  • 1 x storage box
  • 1 x Pouch

 

Warranty by Mybuy
 
6 months warranty from date of receipt.
For warranty claims:
STEP 1: Email warranty@mybuy.my and provide the following details:
- Name
- Contact number
- Delivery address
- Mybuy voucher code
STEP 2: Upon confirmation, a mailing address will be provided.

STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Mybuy, Puchong. Delivery costs covered by customer.

Mybuy will cover delivery costs of replacement product to customer.
Printed Mybuy will be required as proof of purchase.

Warranty claims which do not fulfil the steps above will not be processed due to missing information.

 

Seller Information

Seller Information
Seller Mybuy Malaysia
Ship-From Address Puchong, Selangor
Return/Exchange Address Puchong, Selangor
Notice on Return/Exchange Return Policy
"If you are not completely satisfied with your purchase, simply return the items to us in their original condition and packaging and we will issue a full refund
(excluding original delivery charge), or exchange the item for a different size / color, if preferred. Before returning, please take time to read our return policy carefully."

7 Days Return Warranty
"The Unconditional returns from our customers are acceptable within 7days after you getting the package. When we confirm the arrival of the package you returned,
we will refund you the payment. If no quality issue, customers have to cover the shipping fee for the package return."

Unconditionally refund accepted for wrong items
"The refund requests from our customers are acceptable unconditionally if customer service confirm we send you the wrong item.Note:
Please consult the customer service for more detailed information before sending back the package."

Return / Exchange Policy

  1. Cancellation
    • Request for cancellation if product has not been dispatched after payment completion.
  2. Return
    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller approves return and return is completed.
  3. Exchange
    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to seller.
    • Seller receives and checks returned product
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.
  • How to Request for Cancellation/Return/Exchange
    • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
      But, in case seller has already dispatched product, cancellation request can be rejected.
    • You can request for return after obtaining product, you should send the product in question to seller.
      After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
    • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
      After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
  • Criteria for Return/Exchange

    You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

    • When request due to change of mind is made after 7 calendar days following delivery date
    • When product is used, destroyed or damaged
    • When tag attached to product is removed or package of product is opened and product value is damaged
    • When sealed package is opened or packaging materials are lost
    • When too much time has passed and product value has so decreased that its re-sale is not possible
    • When return/exchange request is made for customized product such as hand-made shoes or accessories
    • When components of product (including free gift) have been used or lost
    • When buyer did not follow instructions included in product
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.