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2110-Kylie Satin Dress

Selling Price
RM 58.00
Original Price
RM 116.00
Discount Rate
50% OFF
  • GST included
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Sold by PHFashion

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Basic Information

Basic Information of Product
Product Status/Sales Type New Product No. 1415908
Weight (KG) 0.4 kg Country of Origin N/A
Shipping Method Courier Service
GST Applicable SR 6%
After Sale Service Office : +603 92262328
Hotline : +6010-7604666 Whatsapp : +6010-7604666
WeChat ID : pearlharbourfashion
E- mail : pearlharbourfashion@yahoo.com
Operation Hours: 10.00am – 6.00pm (Mon -Sat)

Office Address:
Pearl Harbour Industry Sdn. Bhd. (Co.No.790359-V)
17-21,Kenanga wholesale city,
2,Jalan Gelugor, 55200, Kuala Lumpur , Malaysia
Brand Pearl Harbour

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      Product Q&A

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        Exchange & Return Policy

        Seller's Information

        Seller PHFashion
        Shipping from
        Return/Exchange address
        Notice on Return/exchange PH FASHION only sells items in perfect condition, in the rare event of receiving a faulty item, please contact our
        CUSTOMER SERVICE for stock exchange.
        All returns items must be CONTACT US and posted within SEVEN (7) days of receiving your order along with the
        RETURN FORM.
        You must fill up the exchange & return form and return to us together with defect goods.
        You may request a exchange within SEVEN (7) working days via WECHAT / WHATAPP / EMAIL with your order invoice details and provide photographic evidence of the damaged, faulty or incorrect goods received.
        Necessary refund / exchange arrangements will be determined on a case-by-case basis . Alternatively, you may contact our Customer Service by phone +6(03) - 92262328, MONDAY to SATURDAY (excluding Public Holidays) from 10am - 6pm for assistance. Subject to availability.You have to include the following details to US:
        Oder No :
        Name :
        Contact No :
        Email :
        Shipping Add :
        Product to Exchange by SKU / Colour / Qty :
        Reason to Exchange (So that we can Improve) :
        Please do not send any return product without our prior authorization. Unauthorized returns may be refused or disregarded.
        Any exchange of item is subject to the same design and color only.
        We are unable to accommodate exchanges for different items at this time.
        Original receipt is needed for product exchange within 7 days once the goods received
        Returned products must in original condition
        If returned products washed / altered / worn or incomplete condition, PH FASHION reserves the right to reject / exchange returned products
        The return postage cost will not be returned
        If manufacturing faulty product is out of stock, we will offer other similar or same price product for replacement
        The difference will not be returned if the price of the exchange item is lower than the original item
        Once again, don't ship anything to us without our notice, please CONTACT US first so that we can provide you with complete return instructions.

        11Street Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to buyer.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.