[07/07/2017 ~ 31/12/2018]
for latedelivery
*T&C applies

Terms & Conditions

    Fast Delivery (within 48 hours)
  • Please be inform due to Chinese New Year holiday, delivery delay is expected during this period. Mart 11 late delivery claim cut-off date will be from 9th February 2018, 11:59 p.m. to 26th February 2018, 00:00 a.m.. Any late delivery for order made after 9th February 2018, 11:59 p.m. will not be entitled for the RM 11 credit cashback. RM 11 CREDIT CASHBACK for late delivery claim will resume on 26th February 00:00 a.m. onwards.
  • Due to Chinese New Year holiday, EU YAN SANG delivery will cut off on 5th February 2018. Any EU YAN SANG order made after 5th February 2018, 11:59 p.m. will expect late delivery and will not be entitled for the RM 11 credit cashback.
  • 48 Working Hours Delivery right at your door step.
  • 48 Working Hours Delivery program is ONLY valid for delivery within KLANG VALLEY.
  • Recipients who are not available for delivery claims within the attempted 48 Hours delivery service will be excluded from this program and will not be entitled to received RM11 credit.
  • Purchase and successful payment must be done before 12.00pm to entitled for the 48 hours delivery. Below is the schedule for “Fast Delivery” upon Successful Payment:
    • Monday – Thursday, before 12:00PM, will be delivered by Next 2 Working Days
    • Monday – Thursday, after 12:00PM, will be delivered by Next 3 Working Days
    • Friday, before 12:00PM, will be delivered by Next Tuesday
    • Friday, after 12:00PM, will be delivered by Next Wednesday
    • Saturday & Sunday, will be delivered by Next Wednesday
    • Public Holiday, will be delivered by Next 2 working days

  • How to Report
  • To report and claim for RM11 credit upon any late deliveries, drop an email to, with Subject Title “Mart-11 Late Delivery Claims“ followed by “(Order number)”.
  • For late delivery claims, valid claims will be notified within 2 weeks period and RM11 credit will be issued to the claimer.

  • Free Delivery
  • FREE* DELIVERY is ONLY applicable for products purchased from MART11 promotion.
  • Different brands and/or sellers will have FREE* DELIVERY upon condition to the brands and/or sellers minimum cart purchase.

  • Coupon Promotion Period: 1st March 2018 - 31th March 2018
  • Coupon is valid for one-time use only.
  • Coupons are on first-come-first-serve basis.
  • Bonus Coupon is valid for ONE (1) day upon download.
  • Maximum download of ONE (1) coupon per day
  • Each user has a maximum of 10 Coupon downloads per month (inclusive of other promotions).
  • Coupons is ONLY applicable for the products in this promotion.
  • Coupons may be restricted to certain categories and subject to certain conditions. Please read the specific terms & conditions for your couponhere.
  • Coupon exclusions apply: Gold bar, gold coins, silver bar, silver coins, physical voucher, mobile top up and other selected items.
  • reserves the right to cancel any coupons at our sole discretion, where a member uses more than One (1) ID to download such coupons.
  • reserves the right to discontinue the promotion, as well as amend any of the terms and conditions without prior notice.
  • The above terms and conditions are supplemental to the 11street standard terms and conditions for members, which can be viewedhere.
get extra savingswith Store Cart Coupon!
Discount is applicable for total amount of selected store's products in a shopping cart

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