Membership Benefits

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Credit & Point

How to Earn

11street > Benefit - Credit

11street Credit Service

Utilize Credit with coupun to have better shopping experience.

What is Credit service?

  1. It is supplementary payment gateway that can be used to purchase at 11street
  2. May use Credit to pay the full amount
  3. Points can be exchanged to Credit

What is Credit?

Q1
What is 11street Credit?
A1
It is 11street’s exclusive benefit program. It can be used like cash only at 11street.
Q2
Can I use my Credit immediately?
A2
You can use the Credit at any time after earning them.
Q3
Does Credit expire?
A3
Yes, Credit expires. The expiration of Credit depends on how you earned the credit.
Q4
How can I use my Credit?
A4
You can use the Credit to purchase anything without minimum purchase limit.
Q5
Can I exchange my Credit to cash or voucher?
A5
Balance of Credit cannot be cashed out. It only can be used to purchase at 11street.
Q6
Who should I contact if I have inquiries about Credit?
A6
For general inquiries,
Customer Care hotline: 03-2720 0000
Email: hello@11street.my
[Operation hour: 9 am - 6 pm (Monday to Friday)]